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Total score | ★★★★★ |
Withdrawal Time | Instant (mostly) |
Slot Machines | 6000+ |
Jackpot Slots | ✅ |
Daily Jackpots | ✅ |
Bingo Games | ❌ |
Evolution Live | ✅ |
Pragmatic Live | ✅ |
Playtech Live | ✅ |
Sports Betting | ✅ |
Visit Site |
![]() | |
---|---|
Total score | ★★★★★ |
Withdrawal Time | Instant (on request) |
Slot Machines | 650+ |
Jackpot Slots | ✅ |
Daily Jackpots | ✅ |
Bingo Games | ❌ |
Evolution Live | ✅ |
Pragmatic Live | ✅ |
Playtech Live | ✅ |
Sports Betting | ✅ |
Visit Site |
As per UKGC regulation, Videoslots is not allowed to have a maximum withdrawal limit (only per withdrawal request).
Being one of the fastest withdrawal casinos in the UK, there is no mandatory pending time at Videoslots. After requesting a withdrawal, this will either be automatically and instantly processed or added to a manual queue where the casino’s payments department normally takes care of it within a few hours.
According to the casino’s management, most withdrawals at Videoslots are instantly handled. The casino’s FAQ also states that all withdrawals are processed within 12 hours. This information corresponds well to all withdrawals we have made at Videoslots as these have never been pending for longer than a few hours.
However, do bear in mind that the withdrawal time could be longer under rare circumstances. For instance, if your account needs KYC verification or if the withdrawal queue is unusually long.
At Videoslots, you can use the below-listed payment methods to withdraw your funds assuming that you have also made a deposit with that method.
Withdrawal Method | Transaction Time | Minimum Withdrawal | Maximum Withdrawal (per request) |
---|---|---|---|
Instant Bank Transfer | Instant | £20 | £10,000 |
Trustly | Instant | £20 | £10,000 |
Skrill | Instant | £20 | £10,000 |
PayPal | Instant | £20 | £10,000 |
Neteller | Instant | £20 | £10,000 |
MuchBetter | Instant | £20 | £2,500 |
Payz | Instant | £20 | £10,000 |
Visa Fast Fund | Instant – 4 hours | £20 | £10,000 |
Visa | 1 – 5 bank days | £20 | £10,000 |
Mastercard | 1 – 5 bank days | £20 | £10,000 |
Please note that transaction time is different from Videoslots’ withdrawal time. The latter refers to how long it takes for Videoslots to send you your funds, while transaction time is how long it takes for the funds to be credited to your account. The latter is solely determined by the payment provider.
Also, note that in addition to the maximum withdrawal limit that applies for each withdrawal request, Videoslots has a monthly withdrawal limit of £30,000 via its cashier. However, you can always cash out more than this by simply contacting customer support.
Indeed, it does. The casino never sleeps and always has people in the payments team processing withdrawal requests from players. This is part of the reason why Videoslots’ withdrawal times are so fast.
No. In the case that one of your withdrawals isn’t instantly processed but sent to the manual withdrawal queue for processing, there would be no way to have your cashout sped up. You would simply have to wait.
For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.
Videoslots offers one free withdrawal per day. However, for every withdrawal request made after that, an administrative fee of £2.5 would be charged. To avoid fees, it is simply best to only make one withdrawal per day.
As Videoslots is licensed by the UKGC (UK Gambling Commission), the answer is no.
In April 2020, the UK Gambling Commission banned credit cards for online gambling. This ban has meant that no UK-licensed online casino is allowed to support any type of monetary transactions that involve credit cards.
However, please do note that debit cards that don’t have credit on them can still be used.
Before making your first withdrawal request, Videoslots would ask you to provide the following verification documents:
These documents can be uploaded directly to your account profile and should be verified within 24 hours once added.
In addition to the above, a document that proves your income (such as a payslip) will have to be provided to Videoslots at some point. This is in accordance with its UKGC regulation where it’s required that casinos establish that players can afford their gambling and that their funds are legitimately obtained.
To learn more about this, check out our full KYC verification guide.
For UK account holders, a withdrawal request can never be cancelled once requested. This is again due to the rules that the UK Gambling Commission has in place which Videoslots’ must follow.
While we have had nothing but good experiences with the withdrawal process at Videoslots, we have gone through hundreds of player reviews on Trustpilot and AskGamblers to form an unbiased opinion.
Our findings tell us that withdrawal problems are rare. As with every fast paying online casino that we have reviewed, there are some complaints though. Many of these revolve around Videoslots' verification process of requesting documents such as ID and proof of address in order to pay out winnings to players.
Complaints like these are not to be taken seriously as they are made by players who don’t fully understand the laws and regulations that Videoslots must abide by. Account verification is necessary and not something that Videoslots asks for as an excuse not to pay.
To combat crime and money laundering, the casino must also thoroughly investigate any player that shows any sign of suspicious activity. In some cases, this can delay withdrawals, be cumbersome for players and lead to negative reviews.
Among the complaints, we also found many players sharing their positive experiences with withdrawals. The reviews commonly mention that the withdrawal times at Videoslots are very fast and many players point out the fact that they are getting instant withdrawals.
To request a withdrawal at Videoslots, simply follow these steps:
Do note that the withdrawal button can be a bit difficult to find at first on a desktop computer or laptop. It will be located in the middle of the screen once you have clicked on ‘my account’.
Videoslots supports the below-listed payment methods for deposits:
Deposit Method | Deposit Fee | Minimum Deposit | Maximum Deposit (per transaction) |
---|---|---|---|
Payz | None | £10 | £10,000 |
Instant Bank Transfer | None | £10 | £10,000 |
Mastercard | None | £10 | £10,000 |
MuchBetter | None | £10 | £2,500 |
Neosurf | None | £10 | £250 |
Neteller | None | £10 | £10,000 |
Pay By Phone | None | £10 | £25 |
PayPal | None | £10 | £10,000 |
PaySafeCard | None | £10 | £150 |
Skrill | None | £10 | £10,000 |
Trustly | None | £10 | £10,000 |
Visa | None | £10 | £10,000 |
Please note that while all these banking options can be used to make a deposit, not all of them are available for withdrawals.
Also, note that the maximum deposit limit with Pay by Phone is not only per transaction but also a daily limit that applies.
To make a deposit at Videoslots, simply follow these steps:
Regardless of the payment method used your funds should be instantly added to your casino account once the transaction is confirmed.
Find some of the latest and currently running casino bonuses and promotional offers available at Videoslots listed below.
Videoslots has a long track record and is a highly renowned company in the online gambling sphere. Established in 2011, the casino holds many gambling licenses in various jurisdictions, including:
Although its UKGC license is the only one relevant for UK players, all these licenses mean that Videoslots must abide by a bunch of different rules and regulations. To put it simply, they must have a well-structured organization in order to not breach any rules.
A UKGC license specifically means that measures must be taken in order to combat crime and protect UK players. Among the rules that must be followed, terms and conditions must be fair and transparent, games must be audited and proven fair and players must always be able to withdraw their cash balance. This alone makes Videoslots trustworthy and safe to play at.
However, we must keep in mind that the casino has been slapped with two fines by the UKGC. A £1 million fine in 2018 for their casino system not having effective enough security measures and then another £2 million fine in 2023 for not upholding social responsibility and failing to meet AML rules.
While it’s surely a huge dent in their overall trustworthiness, we believe these fines have served as reminders to be more careful in the future, keep their quality standards high and not break rules anymore.
Checking the company’s rating on glassdoor, Videoslots has an overall good reputation among employees which is a healthy indicator.
In terms of actual player reviews, opinions are mixed. We can’t deny that there are numerous complaints about the casino. However, considering how popular and big Videoslots is, they are few in comparison and to be fair, many player complaints tend to be unjustified.
Along with its fast withdrawal times, Videoslots game selection is one of its biggest highlights. It wipes the floor with pretty much all casino sites, offering an enormous library of gambling products, including the following:
The only thing players might be missing out on at Videoslots is competitive bingo games. These can be found at casinos such as LeoVegas, PlayOJO, and MrQ. However, other than that, the game selection doesn’t get any better.
Where most fast payout casinos are partnered with 20 or 40 different slot developers, Videoslots are partnered with over 150. Along with a total selection of more than 6,000 slots, this means that you can find pretty much every slot game there is that is available in the UK. Nothing is missing!
The slots are also sorted into a ton of different categories. Not only is this incredibly user-friendly, but it’s a feature that makes the casino stand out compared to most others that have nothing like it. Here are all the categories:
In addition to the above, playing at Videoslots from a mobile device will enable further navigational options such as filtering slots by their RTP, Volatility and Bet Limits.
If you appreciate jackpot games, know that Videoslots offers slots with life-changing jackpots via the Jackpot King, Dream Drop and Mega Moolah networks. Additionally, must-drop jackpots are available from Red Tiger Gaming. All in all, there are more than 450 slots to play with progressive jackpots which is a huge number.
Like the slot selection, Videoslots offer a live casino experience fit for even the pickiest gambler. A total of five platforms are available from the following companies:
Most importantly, live casino games from Evolution, Playtech, and Pragmatic are available which are commonly considered the best platforms. These offer a wide mix of classic, innovative, and unique table games, poker games, dice games, money wheels, and game shows. Here’s a sneak peek of what to expect:
Classic Table Games
Special Table Games
Money Wheels
Game Shows
When it comes to mobile gaming, Videoslots may not offer a dedicated app for iOS or Android devices. However, the mobile experience remains fantastic as they have developed a dedicated mobile site for smartphone and tablet users, accessible via the web browser. This mobile site boasts a clever design that simplifies navigation.
One notable feature of the mobile site is its menu which provides easy access to all parts of the website, including customer support, games, promotions, and even terms and conditions. While all mobile casinos have a menu like this, Videoslots is particularly detailed and user-friendly.
A standout aspect of the mobile experience is also the superb filtering options for slots. Surprisingly, these are even better on mobile than on a computer. This optimization enables players to refine their game selection with ease, saving time and allowing them to dive straight into their preferred gaming experience.
In terms of performance, our experience of playing on Videoslots from a smartphone has been nothing short of top-notch. Despite its extensive selection of games and the website's overall content-rich nature, everything loads quickly and smoothly. We have encountered no errors or issues whatsoever.
Videoslots customer support is available via live chat all around the clock and extends to a call-back service where you can explain your query and have a support agent call you about it.
Having utilized the live chat on a dozen different occasions, we are overwhelmingly positive about the support team. Agents are always quick to reply and very polite and friendly.
All agents we have been in contact with have also appeared to possess great knowledge about their casino. In one encounter we even found out that they have access to casino accounts in different geographics in order to easily check things such as withdrawal methods and transaction limits.
This might all seem like it should be a standard thing, but having reviewed countless of casino sites and worked with customer support ourselves, we can tell you that this is definitely not always the case. Compared to many gambling sites, the customer support at Videoslots stands out and we can nothing but praise it.