Withdrawal Information
- Withdrawal Limit (min.): £10
- Withdrawal Limit (max.): None
- Withdrawal Fees: £1
- Withdrawal Time: Within 48 hours
What Is the Withdrawal Time at Slots n’Play?
The withdrawal time at Slots n’Play is up to 48 hours with no mandatory pending time, even though most cashout requests are handled within a day or less. Once a player has requested a cashout, this will be processed by the casino’s payments team as soon as possible.
According to its FAQ, players should expect withdrawal times of up to 48 hours even if it is also stated that they’re usually processed a lot quicker. In our own experience and as well as statistics received from the management of the casino, within 12 hours is the most common timeframe.
Check the image below for different withdrawal processing times with different payment methods.
Withdrawal Methods, Transaction Times and Limits
Slots n’Play offers a wide variety of withdrawal methods that include the most popular e-Wallets and debit cards. We have listed these below along with their transaction times, as well as minimum and maximum withdrawals limits.
It’s important to note that the transaction time is different from Slots n’Plays’s withdrawal processing time. The latter is how long it takes for the casino to send you your funds, while the transaction time is an indicator of when the funds will be received in your account once sent.
| Withdrawal Method | Transaction Time | Minimum Withdrawal | Maximum Withdrawal |
|---|---|---|---|
| Instant Bank Transfer | Instant | £10 | None |
| Trustly | Instant | £10 | None |
| PayPal | Instant | £10 | None |
| Skrill | Instant | £10 | None |
| MuchBetter | Instant | £10 | None |
| Visa Fast Fund | Instant – 4 hours | £10 | None |
| Visa | 1 – 5 bank days | £10 | None |
| Mastercard | 1 – 5 bank days | £10 | None |
| Bank Transfer | 1 – 5 bank days | £10 | None |
While the casino offers a pleasing selection of withdrawal methods, some players may be bummed out that Neteller is not available. One should also take note that withdrawals cannot be processed back to a Paysafe or AstroPay wallet even though these prepaid cards can be used for deposits.
In terms of maximum withdrawal limits, the casino mentions that it has a monthly one. However, this does not apply to UK players as it is not allowed to have one as per the UKGC regulations it must follow.
Does Slots n’Play Process Withdrawals at All Times?
Based on information received from the casino’s management, withdrawals are not processed at all times. The payments team has the same operating hours as the support, which is 8 am – midnight every day of the week.
This means that the experienced withdrawal time can be slightly different depending on when the withdrawal is requested. Those requested late at night are more likely to take a bit longer than those requested around noon and mid-day.
Can I Contact Support for Faster Withdrawals?
No. While Slots n’Play is happy to accommodate players with the status of their withdrawal, they are never able to increase the speed at which a cashout is handled. The payments team at the casino works by a queue system where those withdrawals that were requested first will also be served first. No exceptions are made.
For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.
Are There Any Fees Associated With Withdrawing Funds From Slots n’Play?
Yes. Regardless of the withdrawal method used and how small or big the withdrawn amount is, Slots n’Play charges a £1 fee on all cashouts.
Can I Withdraw Funds From Monopoly Casino With a Credit Card?
No. While it’s possible to use debit cards, credit cards are not available for withdrawals or deposits.
Slots n’Play operates under the oversight of the UK Gambling Commission, holding a valid license that obliges the casino to abide by stringent regulations. Among these rules lies a significant mandate that prohibits the utilization of credit cards for any gambling-related activities.
This prohibition took effect on the 14th of April 2020, reflecting the Commission’s commitment to ensuring responsible gambling practices and safeguarding players’ financial well-being. You can read more about this here.
What KYC Documents Are Needed to Withdraw at Slots n’Play?
In order to process withdrawals from players, Slots n’Play may ask for the following verification documents, as stated in their terms and conditions:
Proof of identity
To establish your identity, a copy of a government-issued identification document such as a passport, driver’s license, or identity card may be required.
Proof of address
Supporting documentation to verify your current address may be needed, such as a recent utility bill or bank statement. These documents must display your full name and address and not be older than three months.
Proof of payment
The payment method you use for deposits and withdrawals may have to be validated. For debit cards, copies of the front and back of the card may be requested. If so, the middle eight digits on the front and the three security digits on the back should be covered for security purposes. If an e-wallet was utilized, a screenshot from the e-Wallet account showing your name may be required.
Source of funds
In addition to the above, Slots n’Play retains the authority to ask for additional verification documents. This encompasses complying with the UK Gambling Commission’s requirement to ensure players’ affordability of their gambling activities and the legitimacy of their funds. To meet this criterion, providing a payslip or any other document demonstrating a legitimate source of income may be necessary.
To learn more about this, check our guide on verification documents and why they are needed.
Can I Cancel a Withdrawal Request Once Submitted?
It is not possible for a UK player to cancel a pending withdrawal at Slots n’Play no matter how shortly after they may regret their withdrawal request. This is due to the UKGC rules that casinos must abide by which prevent them from offering such a service.
Are Withdrawal Problems at Slots n’Play Common?
Based on our research, we would say that withdrawal problems at Slots n’Play are a rare thing, with the disclaimer of information on the topic being quite limited.
Compared to most other casino sites that we have reviewed, there is almost no player feedback at all to be found about Slots n’Play. For instance, AskGamblers only have one player review posted while there are none at all on Trustpilot. Normally, these websites are the go-to places for such reviews.
This is an indication of one of the two or both:
- The casino only has a very small player base.
- Players generally don’t have any problems at the casino.
Since player reviews don’t exist, we can only go by our own experience. During our playtime and tests, we have not had any issues with withdrawals. On our first request, we were asked to provide proof of ID and address, but as we know this is a standard procedure, we don’t view this as a problem. Once our account was verified, our withdrawal request was processed in less than a day.
How to Withdraw Winnings at Slots n’Play?
To withdraw your winnings at Slots n’Play, follow these simple steps:
- Log in to your Slots n’Play casino account.
- Click on ‘Account’ in the menu of the site.
- Press the grey ‘Cashout’ button underneath ‘Deposit’.
- Choose a withdrawal method.
- Type in the amount to cash out.
- Confirm the transaction.
- Wait for Slots n’Play to process the withdrawal request.
Please note that as a general rule, all cashouts should be requested back to the same payment method that was used for deposits.