Mr Green Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
VISAInstant – 24 Hours
MastercardInstant – 24 Hours
PayPalInstant – 24 Hours
Instant Bank TransferInstant – 24 Hours
TrustlyInstant – 24 Hours
SkrillInstant – 24 Hours
NetellerInstant – 24 Hours
Deposit methods Minimum deposit Deposit methods & Minimum deposit
License
Customer Support
Chat, 24/7
Wagering Casino
35x (bonus)
Wagering Live Casino
350x (bonus)
Mobile App
iOS & Android
Pros
  • Very fast withdrawal times for the most part
  • Daily chance to win free spins and cash prizes for free
  • Daily, guaranteed jackpot drops on live casino games
Cons
  • No live casino by Playtech
  • £1 or 1% fee on all withdrawals

Compare Mr Green With Other Fast Withdrawal Casinos

Compare Mr Green
Total score★★★★☆
Withdrawal TimeInstant – 24 hours
Slot Machines650+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly, BeGambleAware.org
Compare LeoVegas
Total score★★★★★
Withdrawal TimeInstant – 5 Hours
Slot Machines1300+
Jackpot Slots
Daily Jackpots
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Fastest Withdrawal Casinos in the UK May 2024

Withdrawal Information

  • Withdrawal Limit (min.): £10
  • Withdrawal Limit (max.): None
  • Withdrawal Fees: £1 up to £100 and then 1%
  • Withdrawal Time: Instant – 24 hours

As per UKGC regulation, Mr Green is not allowed to have a maximum withdrawal limit (only per withdrawal request).

What Is the Withdrawal and Pending Time at Mr Green?

Assuming that your casino account doesn’t require any KYC verification, the time it takes for Mr Green to process a withdrawal is never longer than 24 hours. However, it is usually only a few and can also be as fast as an instant as some withdrawals would be automatically processed.

If verification is needed, your withdrawal would be pending until this is completed. Once the requested verification documents have been submitted to Mr Green, they would be checked within 48 hours.

Withdrawal Methods, Transaction Times and Limits

Mr Green offers the following withdrawal methods which have the following transaction times and withdrawal limits:

Withdrawal MethodTransaction TimeMinimum WithdrawalMaximum Withdrawal
Instant Bank Transfer / TrustlyInstant£10None
PayPalInstant£10None
NetellerInstant£10None
SkrillInstant£10None
Visa Fast FundInstant – 4 hours£10None
Visa1 – 5 bank days£10None
Mastercard1 – 5 bank days£10None

Please note that the transaction time of a given payment method is not to be confused with Mr Green’s withdrawal time. The latter is how fast Mr Green processes withdrawals, while transaction time is how long it takes to receive the funds once they have been sent.

Does Mr Green Process Withdrawals at All Times?

Yes. The company operates 24/7 which includes its payments department that handles withdrawal request from players.

Can I Contact Support for Faster Withdrawals?

No. Mr Green does not prioritize withdrawals from players who ask for it. The support would just kindly ask you to wait. Of course, if you have a withdrawal that’s been pending for an unusually long time, the support would be able to look into why that is.

For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.

Are There Any Fees Associated With Withdrawing Funds From Mr Green?

Yes. Mr Green charges a fixed fee of £1 on all withdrawal amounts of £100 or less. If the withdrawn amount is more than this, the fee is converted into a percentual one of 1%. For instance, a £500 withdrawal would come with a £5 fee.

Can I Withdraw Funds From Mr Green With a Credit Card?

Not as a UK player. Mr Green is licensed by the UK Gambling Commission and in April 2020, this regulatory body banned credit cards from being used at online casinos.

What KYC Documents Are Needed to Withdraw at Mr Green?

Abiding by its UKGC regulation, you can expect Mr Green to ask for the following documents:

  • An ID, such as a Passport, Driver’s License or National ID Card.
  • Proof of address no older than 3 months, such as a utility bill.
  • A source of funds, such as a payslip, tax return or bank statement.

The ID and proof of address are likely to be required before your first withdrawal request can be approved. The source of funds is normally not asked until you have made several deposits or deposited a certain amount. However, once asked for, the document must be provided for any pending withdrawals to be processed.

You should also be aware that Mr Green might ask for proof of payment method. If using an e-Wallet, this would be a screenshot of your e-Wallet account and if using a debit card, it would be a photo of the front and back of this card.

Want to learn more about verification? Check our extensive KYC article about online casino verification.

Can I Cancel a Withdrawal Request Once Submitted?

As a UK player it is not possible to cancel a withdrawal request at Mr Green as reversed withdrawals have been banned by the UK Gambling Commission.

Are Withdrawal Problems at Mr Green Common?

After checking hundreds of player reviews at Trustpilot and Askgamblers dating back to 2021, we certainly wouldn’t say that withdrawal problems are common.

There are some complaints, many of which revolve around the fee that Mr Green charges on withdrawals. This is understandable as there aren’t many quality casinos around that charges fees these days.

Other complaints are about complications when it comes to expired cards, closed PayPal accounts and verification. While they might be justified, many of these complaints are niche and unusual cases.

Taking the total number of player reviews into account and the fact that Mr Green is a well-known site, we would say that the complaint ratio is quite low. Among the negative reviews are also a lot of positive ones that praise Mr Green for its fast withdrawal times.

How to Withdraw Winnings at Mr Green?

  1. Log in to your Mr Green account.
  2. Click on the guy silhouette in the menu.
  3. Select the ‘withdrawal’ option.
  4. Choose a payment method.
  5. Enter the amount you wish to withdraw.
  6. Click the confirmation button.
  7. Wait for Mr Green to process the withdrawal.

Please note that all your withdrawals at Mr Green should be requested back to the same payment method you deposited with. If you don’t, the withdrawal will not be approved.

Deposit Information

  • Minimum deposit limit: £10
  • Deposit fees: None – 3.9%

Deposit Methods, Fees and Limits

Below are all of Mr Green’s deposit methods that are available to UK players along with their fees and minimum deposit limits.

Deposit MethodDeposit FeeMinimum Deposit
Instant Bank Transfer / TrustlyNone£10
PayPalNone£10
NetellerNone£10
SkrillNone£10
PaySafeCard3.9%£10
MastercardNone£10
VisaNone£10

How to Make a Deposit at Mr Green?

  1. Sign up for an account by visiting mrgreen.com.
  2. Click on the balance button in the menu.
  3. Select payment method to deposit with.
  4. Enter the amount to deposit.
  5. Type in any necessary payment details.
  6. Confirm the transaction.
  7. Have your account instantly funded.

Is Mr Green Trustworthy and Safe to Play At?

After thoroughly reviewing the company and its history, we believe that Mr Green is perfectly safe to play at even if the casino does have flaws that players should be aware of.  

Speaking in favor of Mr Green is its long presence in the gambling industry, being one of the oldest online casinos around, established in 2007. The company was also acquired by William Hill in January 2019, which is one of the most well-known gambling companies in the UK, founded way back in 1934.

Mr Green holds a gambling license from the UK Gambling Commission which further indicates that the site should be safe as it must adhere to strict guidelines that serve to protect players.

However, on this note Mr Green has several times failed to complete necessary checks to prevent irresponsible and harmful gambling, as well as money laundering.

In 2020, UKGC fined the company £3 for its failures. A year later, the Swedish Gambling Authority fined them for the same. Then in 2023, UKGC was once again at them, fining the entire William Hill Group £19.2 million, with Mr Green paying £3.7 million.

The last breach in 2023 was so severe that the gambling commission considered suspending the company’s UK license and ceasing their operations in the country. However, the chief executive of the UKGC said that the company made swift improvements and therefore they settled with just giving them a large fine.

In addition to these failures, one should know that Mr Green has many negative reviews on Trustpilot. However, we don’t think this is a concern. Partially because gamblers in general complain about unjustified things and negative reviews about casinos are normal, and partially because Mr Green also has a lot of positive reviews; more than a third are 5-star ones.

Games and Products at Mr Green

Mr Green offers the following games and products to gamble on:

  • Slot Machines (650+)
  • Big Jackpot Games (35+)
  • Must Fall Jackpots (30+)
  • Live Casino Games (15+ different types)
  • Slingos (15+)

All in all, Mr Green’s game selection is decent. To most players, it will probably be satisfying, especially if you are not already an experienced online gambler. However, it does fall short in comparison to some other fast-paying casino sites we have reviewed and definitely won't make the cut for gamblers who are only looking for the best gaming experiences.

For a wider selection of games, we would recommend checking out Ladbrokes, Casumo, PlayOJO, and Videoslots.

Slots

The slot selection at Mr Green is quite wide and varied even though its total number of around 650 slot machines is low compared to some casino sites that offer several thousand slots such as the aforementioned ones.

With the slots being provided by what we believe are many of the best slot developers in the industry, there are a lot of quality games to play with stunning graphics, captivating gameplay, unique designs, and entertaining bonus features.

Here’s a list of some of the slot developers you will find slots from at Mr Green:

  • Big Time Gaming
  • Blueprint Gaming
  • Microgaming
  • NetEnt
  • Novomatic
  • Play’n GO
  • Pragmatic Play
  • Red Tiger Gaming
  • Relax Gaming
  • WMS
  • Yggdrasil

About 35 jackpot slots are available, which include daily jackpot games from Red Tiger Gaming. These are slots where not only a big jackpot prize of £500,000 or more can be won, but where smaller prizes such as £3,000 are guaranteed to drop every single day.

In addition to this, icon jackpot games such as Arabian Nights, Hall of Gods, and Mega Fortune are also available at Mr Green; the latter which has paid a record jackpot of about £16 million.

See The Fastest Payout Slot Sites

Live Casino

Mr Green’s live casino is supplied by Evolution Gaming and Pragmatic Play. The former is the most popular supplier of games that are played live over a video stream, offering a wide variety of classic table games, as well as unique variations of these and a ton of entertaining money wheels and game shows.

Pragmatic Play is also a top live casino provider that has its own set of unique games that come with its own unique gameplay, including roulette, money wheels, and game shows.  

All in all, the following games can be played:

Classics

  • Roulette
  • Blackjack
  • Baccarat
  • Craps
  • Sic Bo
  • Casino Hold'em

Classics with a twist

  • Golden Bar Roulette
  • Double Ball Roulette
  • Lightning Roulette
  • PowerUP Roulette
  • Lightning Blackjack
  • Power Blackjack
  • Golden Wealth Baccarat
  • Lightning Baccarat

Money wheels

  • Crazy Time
  • Dream Catcher
  • Funky Time
  • Monopoly Live
  • Sweet Bonanza Candyland

Game shows

  • Boom City
  • Cash or Crash
  • Crazy Coin Flip
  • Deal or No Deal
  • Gonzo's Treasure Hunt
  • Mega Ball
  • Monopoly Big Baller
  • Snakes and Ladders Live

What sets Mr Green apart from other UK casinos with fast withdrawals is its daily jackpots that are available on most live casino games from Evolution Gaming. This means that a prize of hundreds or even thousands of pounds is guaranteed to be won every day by a player at Mr Green; randomly for playing any of the live games where the jackpot is available. This is a really nice feature that we absolutely love.

A downside with Mr Green's live casino though is that no games from Playtech are available. Similar to Evolution Gaming, this company offers a fantastic live casino platform with plenty of unique and interesting games to play.

For a fast withdrawal casino that also offers live games from Playtech, we recommend Casumo, Videoslots, and 21.co.uk.

Mobile App and Mobile Compatibility

Mr Green is all you would expect and more when it comes to playing casino from a smartphone or tablet. The website itself has a fully optimized mobile version, which means that it functions perfectly on any mobile device when using it via a web browser.

It is user-friendly and easy to navigate, with a responsive layout that adjusts to the size of the screen on your device. Games are well categorized and whether you’re looking for responsible gaming tools, bonuses, or support, it is all readily available directly on the screen or within the menu.

In addition to its mobile site, Mr Green also offers a mobile app that can be downloaded for free from the App Store or Google Play. This is similar to the mobile site, but provides a more streamlined and immersive experience, with a wider range of features, such as push notifications. It may also be faster in terms of loading times and more stable to use than a web browser.  

Customer Service

Customer support at Mr Green is solely available via live chat on the website. It’s operational 24/7 which means that you can always get in touch with an agent when you need assistance.

In terms of quality, we are a bit disappointed. We have used chat support four times, asking various questions and from those encounters it appears to us that agents aren’t trained as well as they should or have limited access to information about their own website.

We have had wrong info being delivered to us and wait times to receive a reply have been long because the agents constantly had to check the answers with someone. On top of this, agents have appeared quite robotic in their replies.

They have been polite though and very patient with us, so we will give them that as a plus. Eventually, we have received our answers too, although they might not always have been what we would expect. All in all, it has not been the worst support experience, but it could definitely have been better.

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