We have thoroughly reviewed Mega Casino with withdrawals in mind and answered questions about withdrawal times, pending times and other withdrawal-related queries.
While withdrawal times are very fast, we do not recommend playing at Mega Casino due to its unresponsive customer support and player reviews that are overwhelmingly bad. Mega Casino’s score on Trustpilot is terrible and AskGamblers has broken all ties with the casino due to it being unresponsive.
As per UKGC regulation, Mega Casino is not allowed to have a maximum withdrawal limit (only per withdrawal request).
At Mega Casino, there is no mandatory pending time for withdrawals. A withdrawal request will be handled as fast as the current withdrawal queue allows.
According to the casino’s management, the maximum withdrawal time is 24 hours. However, the same management also confirmed that the vast majority of cashouts are handled within just a few.
Mega Casino offers the following withdrawal methods:
Withdrawal Method | Transaction Time | Minimum Withdrawal | Maximum Withdrawal |
---|---|---|---|
PayPal | Instant | £10 | None |
Trustly | Instant | £10 | None |
Visa Fast Fund | Instant – 4 hours | £10 | None |
Visa | 1 – 5 bank days | £10 | None |
Mastercard | 1 – 5 bank days | £10 | None |
It’s important to note that the final withdrawal time at Mega Casino is affected by the transaction time of the withdrawal method you cash out with. If you withdraw with Mastercard, it may be that Mega Casino will send you your funds within a few hours. However, you would still have to wait 1 – 5 bank days to receive the money in your account due to the transaction time of the payment method.
Yes. In order to keep up with its fast withdrawal times, Mega Casino always has at least one person on duty in the payments team which handles withdrawal requests from players.
According to the casino’s management, players who have their casino accounts fully verified can reach out to customer support to have their pending withdrawals instantly processed.
We have not been able to confirm this ourselves though as every time we have tried the live chat support, no agents have been available.
So, even if Mega Casino promises to pay out instantly on request, it is unlikely that this will happen due to the casino’s lacking availability of customer support.
For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.
Mega Casino does not charge any fees on withdrawals.
Mega Casino is licensed by the UK Gambling Commission and this license organization has banned the use of credit cards at online casinos. Thus, it is not possible to withdraw money to a credit card.
Mega Casino requires players to provide an ID and proof of address in order to withdraw. As a UK player, these documents may be asked of you immediately after signing up for an account. Additional documents that may have to be provided on cashout include proof of payment method used and proof of income.
An ID can be a passport, driver’s license or national ID, while the proof of address can be a utility bill or bank statement. The proof of payment would usually be a bank statement, a screenshot of your e-Wallet account or a photo of your debit card, while the proof of income could be a payslip or tax return.
Related read: KYC at Fast Withdrawal Casinos: What It Is and What to Expect
Reversing a withdrawal request is not possible at Mega Casino. Once a withdrawal has been requested, it can only be canceled by the casino if it has any legit reason to do so. As a player, you cannot cancel it yourself nor ask the casino to do it.
Based on reviews posted on Trustpilot, withdrawal problems seem to be a big deal at Mega Casino. Many players complain about withdrawals pending for a very long time. Most likely, the players who posted these reviews eventually got their cash.
However, a common theme among the reviews is also that support is unresponsive on e-mail, which is worrying as there is no chat support at all. Players state that they provide the necessary KYC documents and then nothing happens. Trying to reach support, they get no help.
AskGamblers, who investigate complaints, have blacklisted Mega Casino as they have been unable to get in touch with the management. This too is worrying.
Furthermore, one player states that you can only have one pending withdrawal at a time. We have not verified if this is true, but if it is, it is a big problem that we would assume would go against the UK Gambling Commission's rules.
To withdraw winnings at Mega Casino, follow these steps: