Gala Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
VISAInstant – 24 Hours
MastercardInstant – 24 Hours
Apple PayInstant – 24 Hours
PayPalInstant – 24 Hours
Instant Bank TransferInstant – 24 Hours
TrustlyInstant – 24 Hours
SkrillInstant – 24 Hours
NetellerInstant – 24 Hours
PaysafeInstant – 24 Hours
MaestroInstant – 24 Hours
Deposit methods Minimum deposit Deposit methods & Minimum deposit
License
Customer Support
Chat, 24/7
Wagering Casino
40x (bonus)
Wagering Live Casino
N/A
Mobile App
Android & iOS
Pros
  • Fast withdrawal times
  • Live casino by Evolution, Pragmatic and Playtech
  • Daily slot tournaments with fair rules (some free)
  • Free reward wheel spin every day
  • Additional reward wheel spin for wagering £10
Cons
  • Can’t claim welcome bonus with PayPal, Neteller, Skrill, Paysafe or ApplePay
  • Only 7 days to wager the welcome bonus

Compare Gala Casino With Other Fast Withdrawal Casinos

Compare Gala casino
Total score★★★★☆
Withdrawal TimeInstant – 24 Hours
Slot Machines850+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly, BeGambleAware.org
Compare NetBet
Total score★★★★☆
Withdrawal TimeInstant – 24 hours
Slot Machines3200+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly, BeGambleAware.org
Fastest Withdrawal Casinos in the UK July 2024

Withdrawal Information

  • Withdrawal Limit (min.): £5
  • Withdrawal Limit (max.): None 
  • Withdrawal Fees: None
  • Withdrawal Time: Instant – 24 Hours

As per UKGC regulation, Gala Casino is not allowed to have a maximum withdrawal limit (only per withdrawal request).

What Is the Withdrawal and Pending Time at Gala Casino?

The maximum withdrawal time at Gala Casino is 24 hours. This is the longest a withdrawal will be pending according to the payments team at the site. This also aligns with our experienced time frame when making withdrawals.

Within those 24 hours, a withdrawal can take anywhere from a few minutes, to a couple of hours or longer to be processed by Gala Casino. This will vary from one withdrawal request to another and depends on how heavy the workload currently is for the payments team at the casino.

Withdrawal Methods, Transaction Times and Limits

Gala Casino offers a wide variety of withdrawal methods that can be used when cashing out. Each of these has its own transaction time which is the time that it takes for you to receive your casino winnings once they have been sent by Gala Casino.

Withdrawal MethodTransaction TimeMinimum WithdrawalMaximum Withdrawal
PayPalInstant£5None
TrustlyInstant£5None
Instant Bank TransferInstant£5None
SkrillInstant£5None
NetellerInstant£5None
Paysafe WalletInstant£5None
Visa Fast FundInstant – 4 hours£5None
Visa1 – 5 bank days£5None
Maestro1 – 5 bank days£5None
Mastercard1 – 5 bank days£5None
ApplePay1 – 5 bank days£5None
Gala Casino's withdrawal methods, limits, and transaction times

Does Gala Casino Process Withdrawals at All Times?

As confirmed by the casino’s management, Gala Casino does indeed process withdrawals at all times. At least one person is always working in the payments team to make sure that players get their winnings.

Can I Contact Support for Faster Withdrawals?

As confirmed by the casino’s support, it is never possible to have a pending withdrawal at Gala Casino sped up by asking for it. The casino strictly works by a queue system.

For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.

Are There Any Fees Associated With Withdrawing Funds From Gala Casino?

No fees are ever charged by Gala Casino. The only time one would be experienced when cashing out, is if your account at Gala would be in a different currency than the account you’re cashing out to. In such a case, a currency exchange fee would apply.

Can I Withdraw Funds From Gala Casino With a Credit Card?

It is not possible to use credit cards at Gala Casino as the casino is licensed by the UK Gambling Commission. In April 2020, this license organization banned the use of credit cards at casinos and made it a chargeable offense for gambling sites to support such cards.

What KYC Documents Are Needed to Withdraw at Gala Casino?

To make a withdrawal at Gala Casino, players have to have their account age and address verified. This process includes providing the following KYC documents:

  • Passport, Driver’s License or National ID that is currently valid
  • Utility Bill or Bank Statement that is not older than 3 months

In accordance with the UK Gambling Commission's rules, you may be required to complete this process after signing up at the casino, before playing any games. This is needed if Gala Casino's automatic verification of your details fails.

In some circumstances, additional documents might be requested upon withdrawal. You may, for instance, be asked to prove ownership of the payment method you are using and provide proof of your income in order to cash out.

Related read: How KYC works at fast withdrawal casinos

Can I Cancel a Withdrawal Request Once Submitted?

No. As a UK player, it is not possible to cancel a withdrawal request at Gala Casino.

Are Withdrawal Problems at Gala Casino Common?

It doesn't seem so. To get an honest idea of withdrawal problems, we went through player reviews on reputable sites such as Trustpilot and AskGamblers. There are very few reviews to begin with and among those there are, only a couple of them talk about withdrawals. The opinions are mixed.

One player praises Gala Casino for quickly processing his £18k withdrawal which was followed by another £2k withdrawal processed speedily. On the other hand, another player says that his £600 withdrawal has been pending for a long time.

There are many valid reasons why a withdrawal can be pending so we wouldn't be concerned about the few negative reviews that are available.

Related read: Can a Casino Refuse to Pay You Out?

How to Withdraw Winnings at Gala Casino?

  1. Click on your profile icon/account balance.
  2. Select the withdrawal tab under banking.
  3. Choose the payment method to use.
  4. Enter the amount to withdraw.
  5. Confirm the transaction.
  6. Wait a maximum of 24 hours for Gala to send your winnings.

Deposit Information

  • Minimum deposit limit: £5
  • Deposit fees: None

Deposit Methods at Gala Casino

From debit cards to e-Wallets and instant bank transfers, Gala Casino offers the following deposit methods. All of these have a minimum deposit limit of £5.

Deposit MethodDeposit FeeMinimum Deposit
PayPalNone£5
TrustlyNone£5
Instant Bank TransferNone£5
SkrillNone£5
NetellerNone£5
Paysafe CardNone£5
MaestroNone£5
MastercardNone£5
VisaNone£5
ApplePayNone£5
Gala Casino's deposit methods, limits, and fees

How to Make a Deposit at Gala Casino?

  1. Click the yellow deposit button in the menu.
  2. Select your preferred payment method.
  3. Enter the amount to deposit.
  4. Type in the requested payment details.
  5. Confirm the transaction.

Casino Bonuses and Promotions

Find some of the latest and currently running casino bonuses and promotional offers available at Gala Casino listed below.

★★★★
£50 Bonus + 50 Free Spins
Show Bonus Info
Deposit and wager £10 on any slot game in order to get a £50 bonus and 50 free spins on Big Bass Bonanza.
Min. deposit: £10
Spin value: £0.10
Max cashout: None
Wagering slots: 40x (B)
Wagering live casino: N/A
Time limit for wager: 7 days
Withdrawal time: Instant - 24 hours
18+, gamble responsibly, BeGambleAware.org
New customers only. Spend £20 on slots, get £40 bonus (40x Wagering, selected games) + 50 Free Spins (value £0.10 each, selected games). Bonus & Free Spins valid for 7 days. Restrictions and T&Cs apply.

Is Gala Casino Trustworthy and Safe to Play At?

Gala Casino has a split reputation among players with some bashing it for its poor customer service and gambling experience while others absolutely love the casino. Despite these mixed reviews, most things speak towards Gala Casino being a safe and trustworthy gambling site.

It is first of all licensed and regulated by the UK Gambling Commission which ensures that Gala Casino follows a long list of strict rules. This includes but is not limited to games being proven fair, players’ financial funds being protected, bonus conditions being clear, and responsible gaming tools being readily available. The UKGC’s job is to safeguard players from any type of fraud and unfairness. Learn more about UKGC here.

Gala Casino is also part of Entain Group which is a huge company with more than 20 offices all around the world and more than 25,000 employees. Conglomerates like these are generally safe as it is difficult for them to fly under the radar – if something happens, it will be known.

There is one thing though that doesn’t vibe well with Gala Casino and that is the fact that the wagering requirement of the welcome bonus must be completed within only 7 days. This is quite a short time frame and could be viewed as a bit unfair seeing as many of UK’s fastest withdrawal casinos have at least 30 days.

Games and Products at Gala Casino

Gala Casino offers the following types of games to play:

  • Slot Machines (850+)
  • Big Jackpot Games (40+)
  • Must Fall Jackpots (40+)
  • Live Casino Games (45+ unique titles)
  • Slingos (25+)
  • Video Pokers

Overall, we find the game selection to be satisfying, with the big highlight being Gala’s live casino. This is provided by Evolution Gaming, Playtech, and Pragmatic Play which are known to offer a wide variety of interesting games. Only some fast paying casino sites have all of these quality platforms available, adding plus points to Gala.

Among the three platforms, the following types of games and a ton of variations of them can be played:

  • Roulette
  • Blackjack
  • Baccarat
  • Craps
  • Bingo
  • Sic Bo
  • Poker Games
  • Money Wheels
  • Game Shows

The slot experience at Gala Casino is also decent, although not nearly as fantastic as its selection of slots is less than 1,000. This makes the casino fade in comparison to PlayOJO and Casumo which offers more than 3,000 machines, or Videoslots where over 6,000 can be played.

Nevertheless, a lot of quality slots from top providers such as Red Tiger Gaming, Blueprint Gaming, Playtech, NetEnt, Yggdrasil, Play'n GO, Big Time Gaming, and Microgaming are available.

Players can also enjoy over 40 different must-drop jackpot slots that are guaranteed to pay out a decent-sized jackpot every day. Not to mention another 40 or so traditional jackpot slots that have huge jackpots in the millions (£) to be won.

Not satisfied with the slot selection? We have compared slots and jackpot slots from the UK's fastest paying casinos for you to easily find the best slot sites to play at.

Mobile App and Mobile Compatibility

Mobile apps for iOS as well as Android devices have been developed by Gala Casino and are available for download on the Google Play and iOS App Store. Our experience with these apps, although limited, has been nothing but great. The apps have a well-designed user interface, load quickly and appear to be stable as we haven’t experienced any errors with them.

We would say though that the apps aren’t a necessity as Gala Casino’s website is fully responsive to all mobile devices. Therefore, you can get just about the same experience at the casino by playing in your preferred mobile browser, such as Safari or Google Chrome.

Customer Service

Gala Casino’s customer service is supposedly available on live chat and e-mail all around the clock. However, when we reached out to the support by e-mail, we actually never got any response. This was our first experience with the support which left us with a bad first impression.

Having tested the live chat support a couple of times, we have had a much better experience even though we must say that waiting times have been longer than expected. Help from agents, on the other hand, has been perfect. They’ve been very accommodating and a pleasure to speak with.

All in all, we would say that the customer support at Gala Casino is good enough even if it doesn’t match up to that of LeoVegas, which is somewhat of a gold standard.

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