Casumo Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
VISAInstant – 5 Hours
MastercardInstant – 5 Hours
Apple PayInstant – 5 Hours
PayPalInstant – 5 Hours
MuchBetterInstant – 5 Hours
SkrillInstant – 5 Hours
NetellerInstant – 5 Hours
PaysafeInstant – 5 Hours
Deposit methods Minimum deposit Deposit methods & Minimum deposit
Customer Support
Chat, 24/7
Wagering Casino
30x (bonus + deposit)
Wagering Live Casino
30x - 100x (bonus + deposit)
Mobile App
Android & iOS
  • Over 3000 slot machines
  • Wide live casino section
  • Weekly reel races in slots
  • Plenty of casino bonuses
  • Superb customer support
  • Old and trusted casino site
  • Bonus wagering is a bit high

Compare Casumo With Other Fast Withdrawal Casinos

Compare Casumo
Total score★★★★★
Withdrawal TimeInstant – 5 Hours
Slot Machines3000+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly,
Compare LeoVegas
Total score★★★★★
Withdrawal TimeInstant – 5 Hours
Slot Machines1300+
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Fastest Withdrawal Casinos in the UK May 2024

Withdrawal Information

  • Withdrawal Limit (min.): £1
  • Withdrawal Limit (max.): £1,000 – £10,000 (per request)
  • Withdrawal Fees: £3 for withdrawals under £10
  • Withdrawal Time: Instant – 5 Hours

As per UKGC regulation, Casumo is not allowed to have a maximum withdrawal limit (only per withdrawal request).

What Is the Withdrawal and Pending Time at Casumo?

The withdrawal time at Casumo is generally a few hours. There is no set time that a withdrawal is pending, but once a cashout has been requested, it goes to a queue that the payments team at Casumo works on at all times. 

For the most part, the queue is not very long, which means that pending times at Casumo tend to be anywhere from instant to a couple of hours. However, on rare occasions, the withdrawal times can extend to 24 hours or more.

Once the money is sent by Casumo, the transaction time of your withdrawal method will determine how quickly your funds are received in your bank or e-wallet account.

Withdrawal Methods, Transaction Times, and Limits

Below is a list of all available withdrawal methods at Casumo. The transaction time mentioned is the payment provider's processing time and shows you how long it will take for you to receive your money after it’s been sent by Casumo.

Withdrawal MethodTransaction TimeMinimum WithdrawalMaximum Withdrawal (for each request)
Paysafe WalletInstant£1£1,000
Visa Fast FundInstant – 4 hours£1£10,000
Visa1 – 5 bank days£1£10,000
Mastercard1 – 5 bank days£1£10,000
Apple Pay1 – 5 bank days£1£10,000
Casumo Casino's withdrawal methods, limits, and transaction times

Does Casumo Process Withdrawals at All Times?

Yes. There is always at least one payments agent working at Casumo. They’re staffed 24/7, every day of the week. This is how they keep the withdrawal queue short and maintain fast withdrawal times.

Can I Contact Support for Faster Withdrawals?

No. Being able to contact support to speed up a pending withdrawal is a rare perk only offered by a few of the fastest withdrawal casinos in the UK. Most casino sites strictly go by a queue system, including Casumo.

The exception is if you’re a high roller as you would play by different rules. However, in such case, your withdrawals are already being prioritized.

For casinos that offer faster withdrawals via support, we recommend checking out LeoVegas and Bet UK.

Are There Any Fees Associated With Withdrawing Funds From Casumo?

If you withdraw less than £10, Casumo will charge a withdrawal fee of £3. For any withdrawals larger than that, there will be no fee.

Can I Withdraw Funds From Casumo With a Credit Card?

Whether for deposits or withdrawals, only debit cards are supported at Casumo. This is due to its UKGC license regulations as the UKGC has banned the use of credit cards.

What KYC Documents Are Needed to Withdraw at Casumo?

Players are required to provide a valid form of ID proving their age, as well as a document proving their home address to withdraw their winnings at Casumo. To begin with, these documents will be enough.

However, under certain circumstances, you may also be required to provide a document proving ownership of your withdrawal method.

Furthermore, a document proving your source of income will be necessary to supply at some point. This could, for instance, be a payslip from your workplace.

Want to learn more about verification? Check our full guide on KYC verification at UKGC casinos

Can I Cancel a Withdrawal Request Once Submitted?

It is never possible to cancel a withdrawal request at Casumo. The casino strictly follows the regulations of the UKGC and per its rules, there can be no option for players to reverse their withdrawals.

Are Withdrawal Problems at Casumo Common?

Knowing Casumo well from working in the gambling industry and playing at the casino site for quite some time ourselves, we would say that withdrawal problems are rare.

However, researching Trustpilot, the fact is that many players do complain about pending withdrawals at Casumo. Many of these complaints seem to be tied to KYC verification. In other words, players being asked to provide verification documents after requesting a withdrawal.

It's important to note that this can happen due to Casumo being regulated by the UK Gambling Commission which means they must follow certain laws and rules. However, they would be in the wrong if they ask players for documents they don't really need or purposely prolong the verification process. We don't believe they do.

Complaints aside, it should be mentioned that many players also praise Casumo for its fast withdrawal times and smooth withdrawal process.

How to Withdraw Winnings at Casumo?

Follow these simple steps to withdraw your winnings at Casumo:

  1. Log in to your account.
  2. Click on the deposit / coin button.
  3. Select the withdrawal tab.
  4. Choose a payment method.
  5. Enter the withdrawal amount.
  6. Confirm the transaction.

Please note that Casumo is under strict regulation and as a player, you are required to withdraw using the same payment method you deposited with.

Deposit Information

  • Minimum deposit limit: £5 – £10
  • Deposit fees: None

Deposit Methods at Casumo

Following below are all of the deposit methods at Casumo. Each method comes with its own minimum deposit limit which we have highlighted.

Deposit MethodDeposit FeeMinimum Deposit
Apple PayNone£5
Casumo Casino's deposit methods, limits, and fees

How to Make a Deposit at Casumo?

Follow these simple steps to make a deposit at Casumo:

  1. Log in to your account.
  2. Click on the deposit / coin button.
  3. Select payment method.
  4. Type in deposit amount.
  5. Enter payment details.
  6. Confirm the transaction.

Casino Bonuses and Promotions

Here are some of the currently running casino bonuses and promotional offers at Casumo:

Weekly Reel Race With £1,000 Prize Pool
Show Bonus Info
A slot tournament known as a reel race runs every week. This is free to enter.
With a limited number of spins, players collect points in multiple ways, such as winning, getting consecutive wins and landing big wins (in relation to their stake).
Score the most points to become one of 50 winners and get a prize up to £100 for a first-place finish.
Withdrawal time: Instant - 5 hours
18+, gamble responsibly,
T&C Apply.
Activity-Based Bonuses
Show Bonus Info
Depending on how much you play at Casumo, bonuses will be added to your account as rewards.
These bonuses can be anything from casino free spins to matched deposit bonuses and free bonus cash.
Wagering requirements will vary, but are usually 30x (bonus + deposit).
Withdrawal time: Instant - 5 hours
18+, gamble responsibly,
T&C Apply.
Up To £25 Bonus + 20 Free Spins
Show Bonus Info
Get a 100% bonus up to £25 & 20 free spins on your first deposit.
Min. deposit: £10
Spin value: £0.10
Max cashout: None
Wagering slots: 30x (B + D)
Wagering live casino: 100x (B + D)
Time limit for wager: 30 days
Withdrawal time: Instant - 5 hours
18+, gamble responsibly,
New UK customers only. Opt-in required. 20 Bonus Spins on "Sahara Riches Cash Collect" and 100% Deposit Bonus up to £25 on first deposit. Min. deposit £10. 30x wagering requirement for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line or £10/round (Live Casino). 30 days expiry. Play responsibly • • T&Cs apply

Is Casumo Trustworthy and Safe to Play At?

Casumo has been operating since 2012 and has an overall great reputation in the online gambling industry. It is one of the most well-known online casinos in Europe and is definitely a safe and trustworthy casino site to gamble at.  

Casumo takes regulation seriously and is licensed by the UK Gambling Commission. This entity is known for its stringent rules that casinos must follow, which are put in place to protect players.

This means that Casumo uses secure servers and encryption to protect personal and financial information about players. It also means that games are proven fair, bonus terms are readily available, and responsible gaming is promoted with deposit limit and self-exclusion tools being offered.

Players can report Casumo to the UKGC at any time and if found breaching any of its licensing rules, The UK Gambling Commission will not shy away from handing out heavy fines.

This has in fact happened in March 2021 when Casumo was fined £6 million for failing responsible gambling interactions with players who lost a lot of money and for failing AML procedures.

While this instance puts Casumo in a bad light, we do not think it makes the casino less trustworthy. To us, it only means the casino wasn't stringent enough in its responsible gaming processes, which is common among online casinos. We do not think that Casumo purposely acted in a dishonest manner.

But even if we would look at this as problematic, being fined is likely to have resulted in an improvement of Casumo as they are probably doing everything they can to avoid more fines in the future.

Games and Products at Casumo

Fastest payout slots and casino games at Casumo

The game selection at Casumo is wide and varied and includes the following types of products:

  • Slot Machines (3000+)
  • Big Jackpot Games (240+)
  • Must Fall Jackpots
  • Live Casino Games (45+ different types)
  • Slingos (35+)
  • Video Pokers (8 types)
  • Scratchcards (24+)
  • Sports Betting (30+ categories)

In our opinion, Casumo offers every game an online gambler could wish for, with the exception of competitive bingo games.

There are over 3,000 slot machines to be played, including all the different types that exist, such as megaway slots, cluster pay slots, progressive jackpot games, daily must-drop jackpots, and more. All of these are sorted into user-friendly categories.

The slot selection is huge and provided by the most popular game developers that gamblers have come to love. This includes but is not limited to Big Time Gaming, Red Tiger Gaming, NetEnt, Blueprint, Push Gaming, Play'n GO, Relax Gaming, and Yggdrasil.

In terms of live casino games, the selection is just as fantastic. Platforms are available from Evolution Gaming, Playtech, and Pragmatic Play which are considered to be the best live casino providers in the industry.

Over 45 types of live casino games are available, including various roulette games, blackjack games, baccarat games, poker games, dice games, money wheels, and game shows.

Except for the competitive bingo games, the game selection at Casumo is complete and, in our opinion, just about as good as it gets.

For competitive bingo games, we recommend checking out LeoVegas which has just as fast withdrawal times as Casumo.  

Mobile App and Mobile Compatibility

Casumo casino mobile experience

Casumo is on top of its game when it comes to mobile gambling. It has developed handy apps for Android and iOS which can be downloaded via the two buttons below.

The website itself is also fully responsive to all mobile devices. Thus, the gambling experience is just as great playing from the web browser on your smartphone or tablet as playing via an app.

The website and apps are well-optimized and quick to load. Navigation is user-friendly via menus and buttons that make sense and several categories which games are sorted into. We couldn’t ask for more.

Download Casumo's iOS App Download Casumo's Android App

See the best fast mobile casinos listed here

Customer Service

Available on live chat all around the clock, customer support at Casumo is top-notch. We have been in contact with the agents dozens of times asking various types of questions and we have never been disappointed. They are fast to reply, service-minded, and seem to know their website inside out.

This is what customer support should be like, but speaking from experience, this is not always the case. Among the hundreds of online casinos we have reviewed, Casumo stands out for having one of the best supports.

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