Betrino Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
VISA24 Hours
Mastercard24 Hours
PayPal24 Hours
Skrill24 Hours
Neteller24 Hours
Payz.24 Hours
MuchBetter24 Hours
Deposit methods Minimum deposit Deposit methods & Minimum deposit
License
Customer Support
Chat, 24/7
Wagering Casino
50x (bonus)
Wagering Live Casino
500x (bonus)
Mobile App
None
Pros
  • A ton of promotions available every week
  • Rewards program with missions to complete
  • Slot tournaments regularly running
  • Superb live casino from Evolution and Playtech
Cons
  • Missing live casino from Pragmatic Play
  • No welcome bonus for deposits with Skrill or Neteller
  • Withdrawals have a 1% fee (up to £3)
  • Pay by Phone deposits carry a 15% fee
  • Subpar customer support

Note that Betrino was previously known as BritainBet. The casino changed name in July 2024.

Compare Betrino With Other Fast Withdrawal Casinos

Compare Betrino
Total score★★★★☆
Withdrawal Time24 Hours
Slot Machines1200+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly, BeGambleAware.org
Compare NetBet
Total score★★★★☆
Withdrawal TimeInstant – 24 hours
Slot Machines3200+
Jackpot Slots
Daily Jackpots
Bingo Games
Evolution Live
Pragmatic Live
Playtech Live
Sports Betting
Visit Site
18+, gamble responsibly, BeGambleAware.org
Fastest Withdrawal Casinos in the UK July 2024

Withdrawal Information

  • Withdrawal Limit (min.): £2.5
  • Withdrawal Limit (max.): None
  • Withdrawal Fees: 1% (up to £3)
  • Withdrawal Time: 24 hours

Betrino Casino being UKGC-licensed, cannot set a daily, weekly or monthly limit on the maximum withdrawal amount. However, it can set a maximum limit per transaction.

What Is the Withdrawal and Pending Time at Betrino?

Betrino Casino states on its withdrawal page that it takes ‘1 business day' to process withdrawals. This implies that the casino handles cashout requests within a 24-hour timeframe.

Please note that the term ‘1 business day' here does not mean that the casino doesn’t process withdrawals on weekends. In fact, Betrino Casino goes above and beyond by operating round the clock to ensure that requests are handled every day and at the earliest.

Our personal experience confirms that the casino releases funds in as little as 19 hours. Compared to the other quick-paying casinos we have listed on our site, this speed might seem a tad sluggish. However, a 24-hour window still means Betrino has a place among the fastest withdrawal casinos in the UK.

Now, apart from the processing window, certain casinos have a pending time as well for withdrawals. This is the timeframe that will decide how long your withdrawal request sits there before being processed.

Better known as ‘reverse withdrawal time,’ this window also allows players to cancel their withdrawals and put the funds back into their casino account. However, at UKGC casinos, cancellation of withdrawals once placed isn’t allowed. So, Betrino, too, shouldn’t have one.

Interestingly, the casino’s terms and conditions state that all cashout requests are put in a ‘pending' status for 1 business day before changing it to ‘processing.' Players receive an email notification once the funds have been transferred.

Because this term doesn’t align with the UKGC’s rule, we decided to get in touch with the casino to clear up the confusion. As we had expected, there’s no such pending time imposed.

While we appreciate the clarification we received, the stark difference between the terms and conditions in writing and the actual practice makes us question the quality of the casino.

Thrown into the bargain is the lack of clarity regarding the processing time for sizeable withdrawals, such as slot jackpot winnings. We believe a cashout request for such a substantial sum would require more than 24 hours for processing. But Betrino's terms and conditions say nothing about it.

We’ve found a similar issue with Conquer Casino, which shares its DNA with Betrino. Both casinos being operated by ProgressPlay share the same inadequacy in their terms and conditions.

Fun Casino in this regard shows commendable transparency by clearly stating a 30-working-day window for the processing of jackpots over £50,000.

When discussing withdrawal times, it's important to remember that the withdrawal processing time set by a casino and the transaction time needed by a payment processor are two different things. While the former is fixed for an individual casino, the latter varies depending on the withdrawal method you choose.

Withdrawal Methods, Transaction Times, and Limits

Should you ever opt against playing at Betrino Casino, a lack of withdrawal methods would be the last reason. The casino offers a decent range of banking methods for you to cash out with. We have mentioned them along with their transaction time as well as the minimum and maximum withdrawal limits in the table below.

As mentioned in the previous section, each withdrawal method has its own transaction time, which would affect the overall timeframe required for your funds to reach you once you initiate a cashout.

Withdrawal MethodTransaction TimeMinimum WithdrawalMaximum Withdrawal
PayPalInstant£2.5None
SkrillInstant£2.5None
NetellerInstant£2.5None
PayzInstant£2.5None
MuchBetterInstant£2.5None
Visa Fast FundInstant – 4 hours£2.5None
Visa1 – 5 bank days£2.5None
Mastercard1 – 5 bank days£2.5None
Bank Transfer1 – 5 bank days£50None
Betrino's withdrawal methods, limits, and transaction times

The absence of a maximum withdrawal limit is healthy as Betrino intends to comply with the UKGC mandate of not capping withdrawals on a daily, weekly, quarterly, or yearly basis.

However, most licensed casinos will almost always have a withdrawal limit per transaction, especially on e-wallets. Why Betrino doesn’t have one is beyond us.

Furthermore, the casino doesn’t specify any condition for withdrawing less than the £2.5 minimum limit. Most other online casinos ask players to reach out to the customer team for such transactions. This, too, is healthy because players need to be allowed to cash out whatever amount they wish.

To learn more about cashing out from casinos, check out our withdrawal guide.

Does Betrino Process Withdrawals at All Times?

Absolutely! Betrino Casino does a great job when it comes to payment processing. The team operates day in and day out to promptly handle withdrawal requests every single day.

Can I Contact Support for Faster Withdrawals?

Speeding up withdrawals by contacting customer support isn’t an option at Betrino. The casino entertains no such requests. Every request for withdrawal is handled in the order it is received – on a first-come, first-served basis.

But if you manage to attain VIP status, you may be granted the privilege of having your request processed ahead of others. While customer support informed us that every player is treated equally in terms of payment processing, we believe otherwise. Being a casino’s loyal customer almost always has its own perks.

For those looking for online casinos that offer swifter withdrawals through customer support, we suggest opting for alternatives such as LeoVegas or Bet UK.

Are There Any Fees Associated With Withdrawing Funds From Betrino?

Yes, of those few licensed casinos, Betrino charges a fee for withdrawals. Each transaction carries a 1% fee, capped at £3.

If the amount appears insignificant, know that it can gradually build up, particularly if you’re into a habit of withdrawing smaller amounts frequently. On top of that, your bank or payment processor might apply an additional processing fee, further increasing the overall cost of withdrawal.

Can I Withdraw Funds From Betrino With a Credit Card?

Betrino Casino doesn’t let you withdraw funds using a credit card. In fact, it doesn’t even let you deposit with it. This is because, on 14 April 2020, the UKGC imposed a nationwide rule banning the use of credit cards for gambling.

What KYC Documents Are Needed to Withdraw at Betrino?

To process your withdrawal request, Betrino Casino would require the following KYC documents:

  • Proof of age and identification (any or all of the following):
    • A valid driver's license
    • Passport
    • National identity card (front and back)
  • Proof of address (any or all of the following)
    • Utility bill (not older than 3 months) displaying your name, address, and date of issue
    • Bank statement (not older than 3 months) showing your name, address, and date of issue

If these documents aren’t requested during your first withdrawal, you should be prepared for the casino to reach out to you during a subsequent withdrawal (maybe the second, third, fourth, or so on).

A verification during withdrawal is likely to be triggered if you use a withdrawal method different from the one you used for depositing or if you have previously provided identification that has now expired. However, there are many other reasons as well so it's always best to be of the mindset that verification could happen at any time.

Failure to provide the casino with the requested verification documents will result in your withdrawal request remaining in a pending state. Also, you should be aware that Betrino Casino may also ask for the following additional documents and information:

  • Proof of ownership of payment method:
    • Debit card: Front and back of the card displaying the first and last 4 digits, your name, and date of expiry; you can cover the middle 8 digits and CVV.
    • E-wallet: Screenshot or photo of the profile page displaying your name and email
    • Pay By Phone: Photo of your phone bill for Pay By Phone displaying your full name and registered mobile number
    • Other payment methods: Photo or screenshot of the payment method displaying your name
  • Proof of the source of funds (any or all of the following)
    • Payslips
    • Bank statements

To facilitate a smooth withdrawal process, ensure that you comply with these requirements at Betrino Casino.

Can I Cancel a Withdrawal Request Once Submitted?

Unfortunately, no. Once you have initiated a withdrawal request at Betrino Casino, there is no option to reverse, stop or pause it. Neither you nor the casino can cancel this request. This applies to all UKGC-licensed casinos, regardless of their reputation for speedy payouts.

Maintaining this rule is part of UKGC’s efforts toward promoting responsible and safe gambling. The absence of an option to cancel withdrawals prevents players from changing their minds or making impulsive decisions regarding their winnings, such as using them to gamble more.

Are Withdrawal Problems at Betrino Common?

After playing, winning, and cashing out at Betrino Casino, we can confidently say that withdrawals are a breeze. We have encountered zero hurdles. The casino has released our funds without fail and has been quite swift at that.

However, our personal experience does not necessarily guarantee that you will have the same, too. This is why we made it a point to check the reviews for Betrino Casino on trusted sites such as AskGamblers and Trustpilot.

Now these reviews are about BritainBet which the casino was previously known as. Currently, there are no reviews to be found for Betrino. However, nothing except for the name changed with the rebranding.

It’s amusing how the casino has received a 7.24 rating out of 10 on the former based on 2 reviews and a 1.8 rating out of 5 on the latter based on 25 reviews. From what we understood, it’s a mixed review regarding Betrino's withdrawals.

While some players have praised the speed of the casino in processing withdrawals, others have complained about major delays. Now, the negative reviews could be a case of negative bias where a distressed player is more likely to share their experience compared to a happy player.

On the other hand, it could also be a reflection of the casino’s inefficacy in handling withdrawal requests, which, however, doesn’t align with what we experienced. We have to remember that a licensed casino is required to verify all of its players thoroughly to comply with AML rules.

So, a delay can also be due to insufficient information received by Betrino, which would then be a player’s fault. While most players understand the importance of verification, some players may find the process tedious and complain.

How to Withdraw Winnings at Betrino?

Withdraw your winnings from Betrino Casino in these 8 easy steps:

  1. Log in to your Betrino Casino account.
  2. Click the ‘Cashier’ tab.
  3. Select ‘Withdrawal’ on the menu.
  4. Choose the payment method you used for deposits.
  5. Enter the amount you want to cash out.
  6. Feed in the required details to confirm the transaction.
  7. Wait for the casino to process your request.
  8. Watch the funds get credited to your bank or payment account.

If the payment method you used for deposit is not available for withdrawal, you would normally have to withdraw via bank transfer. However, if you prefer another option, you can speak with customer support to see if it's possible to arrange this.

Deposit Information

  • Minimum deposit limit: £10 – £20
  • Deposit fees: None (15% on Pay by Phone)

Deposit Methods, Fees and Limits

Betrino Casino supports an impressive range of banking methods for deposits that includes the likes of PayPal and even Pay By Phone. We believe the inclusion of CashtoCode and Trustly or another instant banking option could make this range even better, but it's splendid nevertheless. Find all the available methods listed in the table below.

Deposit MethodDeposit FeeMinimum DepositMaximum Deposit (per transaction)
AstroPayNone£20£5,000
PayzNone£20£5,000
MastercardNone£10£5,000
MuchBetterNone£20£5,000
NeosurfNone£15£5,000
NetellerNone£20£5,000
Pay By Phone15%£10£40
PayPalNone£20£5,000
PaySafeCardNone£10£700
SkrillNone£20£5,000
VisaNone£10£5,000
Betrino's deposit methods, limits, and fees

As you can see, the minimum deposit amount is either £10 or £20 depending on the payment method you choose. Deposits are fee-free except when you fund your account through Pay By Phone.

In this case, you have to cough up an additional 15% fee. This can be a party pooper because a Pay By Phone deposit generally means you want to transfer a small amount to your casino account.

Also, for almost all of the payment methods, £5,000 is the maximum deposit limit per transaction. But, when you Pay By Phone or use PaySafeCard, you can transfer only up to £40 and £700 respectively.

The speed of deposit, however, is instant, which isn’t a surprise – most casinos are quick in taking the money so you can start gambling at the earliest.

How to Make a Deposit at Betrino?

You can deposit money at Betrino Casino in these 8 steps:

  1. Log in to Betrino Casino.
  2. Click the ‘Cashier’ tab.
  3. Select ‘Deposit’ on the menu.
  4. Choose your preferred deposit method.
  5. Enter the amount you wish to deposit.
  6. Feed in the required information for payment.
  7. Click ‘Deposit’ to confirm the transaction.
  8. Watch the funds get credited to your casino account.

Casino Bonuses and Promotions

Find some of the latest and currently running casino bonuses and promotional offers available at Betrino listed below.

★★★★★
15% Weekend Cashback for Live Casino
Show Bonus Info
Betrino returns 5% or 15% of the losses players have had playing live casino games every weekend.
The maximum cashback amount is £500. Players who have wagered less than £1,000 get 5% returned, while players who have wagered more get 15%.
The cashback is credited within 7 days as pure cash. There is no wagering requirement that has to be fulfilled.
Withdrawal time: 24 hours
18+, gamble responsibly, BeGambleAware.org
T&C apply.
★★★★
Up to £50 Bonus
Show Bonus Info
Get a 200% bonus up to £50 on your first deposit.
Min. deposit: £20
Spin value: N/A
Max cashout: 3x bonus
Wagering slots: 50x (B)
Wagering live casino: N/A
Time limit for wager: 30 days
Withdrawal time: 24 hours
18+, gamble responsibly, BeGambleAware.org
New Players Only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 Days from receipt / Free spins valid 7 days from receipt. Max conversion: 3 X the bonus amount. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full terms apply.
★★★★
Loyalty program with challenges
Show Bonus Info
Betrino offers a rewards programme where you complete challenges in order to earn points. In turn, these points can be used to shop for free spins and bonus money.
The challenges are very simple and include things such as playing a certain game and wagering a certain amount of money.
All rewards come with a wagering requirement of 50x.
Withdrawal time: 24 hours
18+, gamble responsibly, BeGambleAware.org
T&C Apply.
★★★★
20% Weekend Bonus up to £500
Show Bonus Info
Available on Sundays, Betrino offers a 20% bonus up to £500 which can be claimed twice during the day.
Min. deposit: £10
Spin value: N/A
Max cashout: 1x bonus
Wagering slots: 50x (B)
Wagering live casino: N/A
Time limit for wager: 2 days
Withdrawal time: 24 hours
18+, gamble responsibly, BeGambleAware.org
T&C’s apply.
★★★
Compete for £150 Every Thursday
Show Bonus Info
Betrino hosts a slot tournament each Thursday where the goal is to wager the most money.
The tournament lasts throughout the day and the top 3 players that wager the most win £150, £75 and £25 respectively.
Prizes are credited as cash with no wagering required in order to withdraw.
Withdrawal time: 24 hours
18+, gamble responsibly, BeGambleAware.org
T&C’s apply.

Is Betrino Trustworthy and Safe to Play At?

Betrino Casino is a spitting image of Conquer Casino and is mostly trustworthy. Established in August 2012 as BritainBet and later rebranded to Betrino in July 2024, it is a legitimate online casino and betting site operating as a white label under ProgressPlay, a Malta-based limited liability company.

In the UK, the casino is licensed by the UKGC, while it's also licensed by the MGA in other jurisdictions. This tells us it has been thoroughly examined before being given the green signal to operate. Both regulators have set very high standards, which must be met to remain licensed and in business.

We haven’t come across any reports of Betrino being the target of fines and penalties by either regulator, which means the casino can be considered fair and honest in its operations.

However, in May 2022 ProgressPlay was slapped with a whopping £175,718 fine by the UKGC for breaching terms and license obligations. Because Betrino is part of their lineup of casinos, this fine raises some serious questions about the integrity of its operations.

As mentioned earlier when talking about withdrawal times, the incorrect pending information in the casino's terms and conditions is also a bit of a red flag, although only a minor one.

All in all, we believe the website is a secure and reliable one, with advanced encryption technology to safeguard sensitive data. This means the casino cares about protecting your personal and financial information. It doesn’t get a 10 on 10 for its navigability, but the overall experience is still good.

Let’s also understand Betrino's reliability in terms of player fund protection. Of the three protection levels mandated by the UKGC, the casino offers you a Basic level of protection for your money. Now, this is equal to no protection. In case the business goes bust, there’s no way you’re getting back your money. So, look before you leap.

To learn more about fund protection, check our article about what happens to your money if a casino goes bust.

Games and Products at Betrino

The game range at Betrino Casino includes the following game types:

  • Slot Machines (1200+)
  • Jackpot Games (75+)
  • Live Casino Games (40+ unique titles)
  • Scratchcards (70+)
  • Sports Betting

While this range would definitely excite a newbie, it is likely to disappoint the most seasoned players. Even in our eyes, Betrino's range of games falls short, especially when compared with the extensive variety offered at some of the fastest payout casinos we recommend.

The casino doesn’t have competitive bingo games, which some players appreciate. Its live casino lacks games from Pragmatic Play and although it offers superb platforms from Evolution and Playtech, some online casinos offer live games from all three. Also, Betrino doesn’t have any video pokers or slingos, which is another letdown.

The way the games have been categorized isn’t impressive either. The filters aren’t great if we consider the modernity a casino website should showcase. Many of the available live games aren’t tagged to their respective categories either, which makes finding specific ones difficult, at least so for inexperienced players.

Overall, the game range as well as the navigability of games is a major problem at Betrino although its sportsbook might appeal to you. For a better experience, we’d suggest you explore fast payout casinos like LeoVegas, NetBet, PlayOJO, Videoslots, and Casumo, where the selection of games is much wider and their navigability much better.

Slots

Betrino Casino’s slot library has games from more than 60 providers. Among these, you can find top-rated games from the following ones:

  • Barcrest
  • Big Time Gaming
  • Blueprint Gaming
  • ELK Studios
  • Iron Dog Studios
  • Just For the Win
  • Lightning Box Games
  • Microgaming
  • NetEnt
  • Nolimit City
  • Play’n GO
  • Red Tiger Gaming
  • Scientific Games
  • Thunderkick
  • Triple Edge Studios

At first glance, this may look like a great selection but know that it doesn’t have slots from other top providers that casinos normally do, such as Yggdrasil, Push Gaming, and Relax Gaming. Also, the selection from certain game providers is limited.

For instance, Betrino Casino has only 3 games from Big Time Gaming. This is not only surprising and weird, but a huge disappointment as other casinos would have their entire portfolio, including more than 25 titles.

Live Casino

Live dealer games at Betrino Casino are supplied by two distinguished providers, Evolution Gaming and Playtech. This is great news as you'll be able to play almost all of the best live dealer games that exist, including, but not being limited to the following selection:

Classic table games

  • Roulette
  • Blackjack
  • Baccarat
  • Craps
  • Sic Bo
  • Casino Hold'em

Classics with innovative rules and features

  • Golden Vault Roulette
  • Double Ball Roulette
  • Jet Set Racing Roulette
  • Lightning Roulette
  • Mega Fire Blaze Blackjack
  • Millionaire Live Roulette
  • Red Door Roulette
  • Lightning Blackjack
  • Quantum Blackjack Plus
  • Power Blackjack
  • Fashion TV Jackpot Baccarat
  • Golden Wealth Baccarat
  • Lightning Baccarat

Money Wheels with bonus features

  • Adventures Beyond Wonderland
  • Crazy Time
  • Dream Catcher
  • Fashion TV Mega Party
  • Funky Time
  • Monopoly Live
  • The Greatest Card Show
  • The Money Drop Live

Game Shows with unique gameplay

  • Gonzo's Treasure Map
  • Cash or Crash
  • Crazy Coin Flip
  • Crazy Pachinko
  • Dead or Alive Saloon
  • Deal or No Deal
  • Lightning Lotto
  • Mega Ball
  • Monopoly Big Baller

While the above selection is fantastic, we do miss live games from Pragmatic Play which would add a little extra oomph to the experience as this provider too has some great games on offer.

However, the biggest letdown of Betrino's live casino experience is its game categorization or rather lack of.

Of course, all games from Evolution and Playtech can be accessed through these companies' live casino lobbies as soon as you have entered a game from them. However, novice players wouldn't necessarily know this and it's the only way to find many of the live games that are available.

Mobile App and Mobile Compatibility

There’s no mobile app for Betrino. The casino primarily serves as a website, which is mobile-responsive. It loads across a range of devices and browsers with ease, speed, and seamlessness.

Everything that you see on the desktop site is also available on the mobile site. You can register, deposit, play games, withdraw winnings and access all other functions Betrino offers.

Customer Service

Betrino Casino's customer support is terrible, to say the least. Yes, you can enjoy their 24/7 availability through live chat, but the experience is so bad that we couldn’t help but share.

When interacting with their chat assistants in real-time, we were initially greeted with a compilation of FAQs. Now, this isn’t the first thing we’d like to see when opting for “live chat” but we could live with that. Naturally, the FAQs couldn’t answer our query and when we informed the same, a bot started talking.

We believe Betrino hasn’t invested much in training its bot because it couldn’t answer any of our questions. Upon failing, it finally asked us if we wanted to talk to a human representative.

We had to wait a few good minutes before the person finally responded. The responses we got after that were half-baked and reluctantly given.

In our opinion, the entire process is frustrating and time-consuming. Should you be looking for immediate assistance or a quick resolution to your issue, we highly doubt this way of “chatting” would impress you.

The extra steps would delay the response and make you feel unwelcome. The quality of answers you’ll receive from agents will also get you thinking if at all the casino wants you as a player. Long story short, we found Betrino Casino's customer support to be exceptionally subpar.

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