21.co.uk Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
VISAInstant (on request)
MastercardInstant (on request)
PayPalInstant (on request)
Instant Bank TransferInstant (on request)
Deposit methods Minimum deposit Deposit methods & Minimum deposit
License
Customer Support
Chat, 24/7
Wagering Casino
N/A
Wagering Live Casino
40x (bonus)
Mobile App
iOS & Android
Pros
  • Instant withdrawals on request
  • 100% UK-focused
  • Great welcome bonus for live casino
  • Plenty of live casino games
  • Option to turn regular slots into jackpot games
  • Few but valuable casino bonuses
Cons
  • Few slot machines (650+)

Compare 21.co.uk With Other Fast Withdrawal Casinos

Compare 21.co.uk casino
Total score★★★★★
Withdrawal TimeInstant (on request)
Slot Machines650+
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See The Fastest Withdrawal Casinos in the UK May 2024

Withdrawal Information

  • Withdrawal Limit (min.): £10
  • Withdrawal Limit (max.): £4,000 – £35,000 per request
  • Withdrawal Fees: None
  • Withdrawal Time: Instant (on request)

As per UKGC regulation, 21.co.uk Casino is not allowed to have a maximum withdrawal limit on a daily, weekly, monthly, quarterly, or yearly basis. It can only have a limit per withdrawal request.

What Is the Withdrawal and Pending Time at 21.co.uk Casino?

Withdrawals at 21.co.uk Casino are incredibly swift, with processing times ranging from instant to within 24 hours. There’s no mandatory pending time whatsoever. This makes 21.co.uk one of the fastest payout casinos in the UK.

With part of the withdrawal process being automated, fully verified accounts normally receive instant approval for cash-out requests. If a cashout is sent for manual processing, it rarely takes longer than a few hours for the payments team to have it handled and unless something is up, it would always be completed within a day.

If you wish to expedite the speed of manual processing, it is possible to get in touch with customer support via live chat and have them process your withdrawal immediately.

Withdrawal Methods, Transaction Times, and Limits

All the withdrawal methods currently available at 21.co.uk Casino are listed in the table below. For a better understanding, we have also mentioned the transaction time for each payment method as well as the minimum and maximum withdrawal limits imposed.

Withdrawal MethodTransaction TimeMinimum WithdrawalMaximum Withdrawal (per request)
Instant Bank TransferInstant£10£35,000
PayPalInstant£10£4,000
Visa Fast FundInstant – 4 hours£10£5,000
Mastercard1 – 5 bank days£10£8,000
Visa1 – 5 bank days£10£8,000
21.co.uk's withdrawal methods, limits, and transaction times

Please keep in mind that the transaction time taken by a payment processor to credit your funds is different from the withdrawal processing time taken by the casino to release them. Together, they impact the overall speed at which you’ll receive your winnings in your account.

Also, the maximum withdrawal limit as mentioned in the table is imposed per request. 21.co.uk Casino does not limit the number of times you can request a cashout; you’re free to place as many requests as you like, provided you have funds in your casino account.

If you want to cash out less than the £10 minimum limit, you would have to contact customer support. In this case, your request will be manually processed.

Also read: How To Cash Out From a Fast Withdrawal Casino in the UK in 8 Easy Steps

Does 21.co.uk Casino Process Withdrawals at All Times?

Yes, 21.co.uk Casino processes withdrawals around the clock every day. Withdrawals for verified accounts, as we discussed, are normally automatic. For manual processing, the casino has someone or the other at your disposal to release funds as and when you request.

Can I Contact Support for Faster Withdrawals?

Absolutely! 21.co.uk being part of LeoVegas Gaming PLC is among the few online casinos that let you speed up the processing of withdrawal requests by simply contacting customer support through live chat.

While most withdrawals are automatically processed without a delay, once in a while it may so happen that a request is kept pending.

If you find yourself in this situation and reach out to the support team, your pending withdrawal request can be instantly approved provided all the necessary terms are met and no discrepancy is noticed.

Also read: Customer Support and Its Role at Fast Withdrawal Casinos

Are There Any Fees Associated With Withdrawing Funds From 21.co.uk Casino?

Withdrawals at 21.co.uk Casino are fee-free. Of course, in rare cases, you might come across a fee if the payments provider you're using for cashing out decides to impose one. For instance, your bank.

Can I Withdraw Funds From 21.co.uk Casino With a Credit Card?

As is with all UKGC-licensed casinos, 21.co.uk Casino does not let you withdraw using a credit card. In fact, it doesn’t let you deposit using one either. The reason is the ban on credit cards for online gambling placed by the Gambling Commission in April 2020.

What KYC Documents Are Needed to Withdraw at 21.co.uk Casino?

With its UKGC license, 21.co.uk Casino is required to ask for the following KYC documents to process withdrawal requests:

  • Photo ID such as…
    • Passport
    • Driving licence
    • Identity card

You must upload a photo of any of the above documents to your account. Photocopies or screenshots are not accepted.

  • Proof of Address such as…
    • Bank statement
    • Utility bill
    • Phone bill
    • Insurance document
    • Tax document

The proof of address you upload should not be older than 3 months. It should display the date of issue, your full name and your current address. Photocopies or screenshots won’t be accepted.

Additionally, the casino might ask you to furnish the source of funds to let you cash out. This is done to comply with the anti-money laundering laws that are in place.

With these additional documents, the casino wants to make sure you are staking legitimately sourced money and gambling within your means. Here’s what you may need to upload:

  • 3 months’ pay slips
  • Bank statements showing the current balance of your savings account
  • Recent tax return documents
  • Copy of the sale agreement for assets supported by bank statements (for funds stemming from the sale of assets)
  • Notarised copy outlining the value of inheritance supported by bank statements (for funds stemming from inherited money)

None of these documents may be requested on your first withdrawal. However, 21.co.uk reserves the right to ask for them at any time, and when they do, any pending withdrawals will be halted until the documents are provided and verified.

Also read: How the KYC Process Works at Fast Withdrawal Casinos in the UK

Can I Cancel a Withdrawal Request Once Submitted?

As per the UKGC’s mandate, canceling a withdrawal request once placed at a licensed casino is not possible. Not you and not even the casino can do it. This rule is true for 21.co.uk Casino as well.

Of course, a request can be declined by the casino if there’s a legit reason, such as requesting a withdrawal to the wrong banking method. However, it is never possible to cancel a request just to continue gambling.

Are Withdrawal Problems at 21.co.uk Casino Common?

Our experience with cashing out at 21.co.uk Casino has been problem-free. However, we understand that our personal experiences may not resonate with everyone else.

For a more objective perspective, we have also reviewed feedback from players on reputable platforms like Trustpilot. Although the overall rating may not be great, the number of complaints regarding withdrawals is relatively low.

Many players have actually praised the casino for its fast withdrawal process, particularly when they reached out to customer support. This aligns with our own experience.

A few players have complained about being asked for additional documents after initiating a withdrawal, assuming it to be a violation of the UKGC’s regulations. While this is true, know that UKGC also permits online casinos to request additional documentation during withdrawals to fulfil legal obligations.

Again, one player complained about the withdrawal being delayed because the casino kept sending different requests for different documents every other day instead of all in one go.

While this can be frustrating, we need to understand that the casino would want to leave no stone unturned to ensure it is paying out to the right player while keeping money laundering at bay.

Remember that distraught players are quick to take to these sites to share their negative experiences to vent while satisfied players enjoy their successful withdrawal in silence. This can easily create a skewed perception that doesn't necessarily reflect the reality of the overall player experience.

Also read: Under What Circumstances Can Casinos Refuse a Withdrawal Request?

How to Withdraw Winnings at 21.co.uk Casino?

To cash out your winnings from 21.co.uk Casino follow these 7 steps:

  1. Log into your casino account.
  2. Click ‘Banking’ on the right-hand side of the screen.
  3. Click ‘Withdraw’ on the menu.
  4. Choose the withdrawal method with which you deposited.
  5. Enter the amount you want to cash out.
  6. Confirm the transaction.
  7. Wait for the casino to process your withdrawal request.

Remember that you can reach out to customer support to get paid instantly.

Deposit Information

  • Minimum deposit limit: £10
  • Deposit fees: None

Deposit Methods, Fees and Limits

Currently, 21.co.uk Casino supports the following deposit methods as listed in the table below. All deposits are fee-free and come with a minimum limit of £10.

Also, the maximum limit per transaction is £3,000 for all the methods, except PayPal, where it’s £1,000, and Instant Banking, where it’s £10,000. There’s no limit on how many times you can deposit in a day.

Deposit MethodDeposit FeeMinimum DepositMaximum Deposit (per transaction)
Apple PayNone£10£3,000
Instant Bank TransferNone£10£10,000
PayPalNone£10£1,000
MastercardNone£10£3,000
VisaNone£10£3,000
21.co.uk's deposit methods, limits, and fees

How to Make a Deposit at 21.co.uk Casino?

Fund your account at 21.co.uk Casino in these 8 easy steps:

  1. Sign up for a free account or log in to your existing one.
  2. Click ‘Banking’ on the right-hand side of the screen.
  3. Click ‘Deposit’ on the menu.
  4. Choose your preferred deposit method.
  5. Enter the amount you wish to deposit.
  6. Feed in the required payment details.
  7. Confirm the transaction.
  8. Watch the funds roll into your casino account.

Casino Bonuses and Promotions

Find some of the latest and currently running casino bonuses and promotional offers available at 21.co.uk listed below.

Is 21.co.uk Casino Trustworthy and Safe to Play At?

Despite encountering several complaints on Trustpilot, we firmly believe that 21.co.uk is largely a trustworthy and secure online casino. One of the main reasons for our confidence is the casino’s association with the LeoVegas Group, which also operates Bet UK, LeoVegas, Pink Casino, and Slot Boss.

The company has established itself as a strong player in the iGaming industry. It has earned a reputation for fostering a great culture whilst maintaining a strong commitment to delivering quality.

We must also keep in mind that the casino's Trustpilot score, while low, is actually much higher than most casino sites'. As previously mentioned, players with a negative experience are much more likely to share their negative stories than players with positive ones. Seeing that the casino has a lot of 5-star and 4-star reviews, this is a great sign.

Moreover, 21.co.uk Casino holds a valid license from the UKGC, indicating that it has been thoroughly assessed before being approved and licensed and that it is subject to regular audits. This regulatory oversight provides an additional layer of assurance for players.

Of course, we must also keep in mind that in August 2022, LeoVegas Gaming PLC, the parent company, was fined £1.32 million for lapses in social responsibility and anti-money laundering practices.

While these failures are certainly significant, we don’t see 21.co.uk Casino as inherently unsafe or untrustworthy because of the same. In fact, we believe the fine slapped on the company now works as a constant reminder for the casino to maintain even higher standards and avoid penalties.

While we’re at it, we have to remind you that 21.co.uk Casino protects your funds at a medium level as per the UKGC’s guidelines. This means, your money is segregated in an account separate from the casino’s business account.

In case of insolvency, attempts would be made to refund the amount to you. However, it isn’t a guarantee. Of course, the level of protection is only part of the picture and doesn’t define the overall trustworthiness of the casino. With LeoVegas Group going strong since 2011 and having great success, it is highly unlikely that it would go bankrupt.

Also read: The Safety of Your Money if a UKGC Casino Goes Bust

Games and Products at 21.co.uk Casino

Casino games at 21.co.uk

21.co.uk is a casino that largely focuses on live casino gaming. However, its game range has the following products, too:

  • Slot Machines (650+)
  • Gigantic Jackpot Games (650+)
  • Must Fall Jackpots (30+)
  • Live Casino Games (25+ different types)
  • Slingos (18+)

Slots

If you approach 21.co.uk Casino with a view to playing plenty of slots, you’ll be disappointed. This range isn’t the widest out there, although it could be more than enough for a newbie. In fact, compared to the range offered by the casino’s peers such as Mr Vegas and Videoslots, it appears rather lackluster.

Mr Vegas, for instance, has more than 5000 slots while Videoslots has over 6000 while 21.co.uk Casino offers just a little over 650. This isn’t even close to the range at Casumo which offers 3000+ slots and PlayOJO which offers 4000+ slots.

Of course, this doesn’t mean you won’t find exciting slot machines to play. At 21.co.uk Casino, you can enjoy some of the industry's best games from top providers such as the following:

  • Big Time Gaming
  • Blueprint Gaming
  • NetEnt
  • Play’n GO
  • Microgaming
  • Push Gaming
  • Red Tiger Gaming
  • Relax Gaming
  • Yggdrasil

Additionally, the casino also offers must-fall jackpot slots, which offer small-sized jackpot wins every day. However, what’s intriguing is 21.co.uk's unique feature that lets you convert any slot game into a progressive jackpot game simply by paying an additional £0.1 per spin.

So, despite the limited game selection, 21.co.uk Casino offers a compelling reason to explore slot gaming on its platform, effectively compensating for any shortcomings.

Live Casino

As we already discussed, 21.co.uk Casino’s primary product is its live casino, which we can’t help but accept as one of the finest among those offered by the fastest withdrawal casinos in the UK.

The top providers of live dealer games in the casino include the following:

  • Evolution Gaming
  • Pragmatic Play
  • Playtech

These three are the behemoths of live dealer game supply, which means you get a fantastic selection of games to play for real money in real time. Here’s what you can expect to find:

Classics Table Games

  • Roulette
  • Blackjack
  • Baccarat
  • Craps
  • Sic Bo
  • Casino Hold'em

Special Table Games

  • Age of the Gods Bonus Roulette
  • Golden Bar Roulette
  • Double Ball Roulette
  • Jet Set Racing Roulette
  • Lightning Roulette
  • Millionaire Live Roulette
  • PowerUP Roulette
  • Mega Fire Blaze Blackjack
  • Lightning Blackjack
  • Quantum Blackjack Plus
  • Power Blackjack
  • Golden Wealth Baccarat
  • Lightning Baccarat

Money Wheels

  • Adventures Beyond Wonderland
  • Crazy Time
  • Dream Catcher
  • Fashion TV Mega Party
  • Funky Time
  • Monopoly Live
  • Sweet Bonanza Candyland
  • The Greatest Card Show
  • The Money Drop Live

Games Shows

  • Boom City
  • Cash or Crash
  • Crazy Coin Flip
  • Deal or No Deal
  • Gonzo's Treasure Hunt
  • Mega Ball
  • Monopoly Big Baller
  • Snakes and Ladders Live

Mobile App and Mobile Compatibility

21.co.uk mobile casino

21.co.uk Casino offers a mobile app for iOS as well as Android users, which you can download by clicking the links below. We have personally tested the apps and are satisfied with their speed and functionality.

Both load quickly and run glitch-free across a range of mobile devices and browsers, which tells us about their compatibility. Also, we have to mention that the mobile apps look no different from the mobile site of the casino.

The latter is also designed to be clean, responsive quick-loading, and easy to navigate, which indicates that 21.co.uk Casino understands the pulse of modern-day mobile gamblers.

Not everyone wants to download an app and sacrifice space on their phone when they can just load the mobile site and enjoy the same features.

Download 21.co.uk iOS App Download 21.co.uk Android App

Customer Service

Our experience with the customer support team at 21.co.uk has been a highly positive one, although we wouldn't classify it as exceptional compared to other casinos like Mr Vegas and Videoslots.

Connecting with the team through live chat is hassle-free, but the average wait time can exceed 5 minutes at times, which could be somewhat off-putting, especially when you need urgent assistance. However, considering their 24/7 availability, it's understandable.

Fortunately, once connected, we have always encountered personable, patient, helpful, and knowledgeable agents whose attentiveness has left a lasting impression on us.

The agents always took the time to fully comprehend our questions and provided thorough responses. After multiple tests, we can confidently say that our inquiries have been handled professionally and to our satisfaction.

We received comprehensive answers, which tells us that the support team has been trained well and is dedicated to serving players. Their level of attention made us feel valued and instilled confidence in us to give 21.co.uk Casino a shot.

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