Neosurf Casinos: The Top Sites for Safe Deposits and Fast Withdrawals

Here’s the ultimate selection of the best and fastest paying Neosurf casinos available in the UK. Alongside, get all the important information regarding depositing and withdrawing funds using this payment method at online casinos.

Our seal of approval means we’ve done extensive research and rigorous testing to ensure the Neosurf casinos we recommend are secure and worth it.

Each site holds a valid license from the UKGC and guarantees speedy withdrawal processing times that never exceed 24 hours.

Meanwhile, Neosurf – a hybrid payment solution with a prepaid card service and e-Wallet, lets users make online transactions without needing a bank account or bank card.

But only a limited number of UK online casinos that live up to our quality standards currently support it as a payment option. We’ve listed them below.

100% bonus up to
+ 100 no deposit spins
Code: FIRST200
Withdrawal Time
Instant – 1 Hour
18+, gamble responsibly, New casino players only. Min. deposit £20 with code ‘FIRST200’. Debit card (Visa or Mastercard) only. Selected Slots only, 7 day expiry. Wagering requirements apply, 5 redemption points per £1 to clear bonus. Game contributions vary. Maximum bet £5 per round. Terms apply.
200% bonus up to
+ 15 free spins
Use code: BOD15
Withdrawal Time
24 Hours
18+, #AD, gamble responsibly, New players only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full terms apply. Full T&C’s apply.
200% bonus up to
Withdrawal Time
24 Hours
18+, #AD, gamble responsibly, New players only. Wagering occurs from real balance first. 50X wagering the bonus. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus valid 30 days from receipt. Max conversion: 3 times the bonus amount. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full terms apply. Full T&C’s apply.

Best Neosurf Casinos by Unique Selling Points

Using Neosurf at Online Casinos: The Pros and Cons

  • Easy to use
  • Instant transactions
  • Typically fee-free
  • Secure, encrypted transactions
  • No bank account required
  • No use of bank cards
  • No financial details revealed
  • Easy to control spending
  • Limited availability at fast payout casinos
  • Withdrawals not always supported
  • May be excluded from certain bonuses

Testing the Withdrawal Speed of Neosurf Casinos: These Are The Results

Neosurf is essentially a prepaid voucher system with an e-Wallet facility. It offers a secure and convenient way to carry out online transactions without revealing personal or financial information.

Although it’s a viable option for depositing money as well as requesting withdrawals of winnings at online casinos, only the former option seems to be prevalent at UK casinos that pay out fast.

Neosurf’s prepaid vouchers can be used only for deposits and not for withdrawals. Its e-wallet component, myNeosurf has the potential to enable withdrawals but seems to be a super rare sight as an option for cashing out at online casinos in the UK (we haven’t come across one yet). It can be used for deposits only.

In spite of this, we have effectively explored and assessed the withdrawal speed at the UK Neosurf casinos on our list. How? – by using an alternative payment method for cashing out.

After signing up for a casino account, making a deposit via a Neosurf voucher, and completing all necessary verification, we tested the withdrawal process by cashing out using a bank transfer.

As you can see in the table below, all of the Neosurf casinos we recommend passed our benchmark of providing quick and hassle-free withdrawals within 24 hours.

CasinoClaimed Withdrawal TimeExperienced Withdrawal Time
PokerStars24 hours23 hours
Conquer Casino24 hours23 hours
BritainBet24 hours21 hours

Please bear in mind that while we can provide insights into withdrawal times at these casinos, we cannot guarantee that your experience will be the same as ours when cashing out at UKGC-licensed Neosurf online casinos.

It’s also important to note that ‘withdrawal time’ specifically refers to the casino’s internal processing period and does not include the duration required by the payment processor to complete the transaction (which in our test would be the bank).

As of now, we don’t know what the speed of withdrawal might be at UK casinos with myNeosurf as a withdrawal method. But, if we analyse the process of receiving funds into the e-wallet, it shows that you can do it only via credit cards and Neosurf vouchers in the UK.

Of the two, Neosurf has already disabled the option to use credit cards, which aligns with the UKGC’s ban on gambling transactions by credit card either directly or through e-wallets.

Additionally, it is highly unlikely that casinos would use Neosurf vouchers to credit your e-wallet with winnings because of the UKGC’s fund segregation rules.

Bank transfer, which seems to be an option for receiving funds in your myNeosurf wallet is absent for UK users altogether. All this explains why myNeosurf is very uncommon as a withdrawal method at UKGC casinos.

Nevertheless, if bank transfers were enabled, we’d assume it would take up to 5 days to receive your winnings in your myNeosurf wallet once sent by the casino.

In a way, the best and fastest payout Neosurf casinos would be the ones without myNeosurf as a withdrawal method as you could withdraw to whatever method you like.

Casino Withdrawals With Neosurf: How Long Does It Take to Get the Funds?

As of now, Neosurf has been found to serve as a deposit-only option at UK casinos, which means estimated withdrawal timeframes do not come into play. However, when opting for alternative banking methods to withdraw funds following a Neosurf deposit, the duration of receiving funds can vary significantly.

In some cases, it may be as swift as a few seconds or minutes, while in other cases, it could extend up to a week before the funds are credited to your account.

There are two critical factors that determine how quickly you’ll receive your money:

  • The processing time of the casino itself
  • The payment processor’s transaction time

At the Neosurf casinos we recommend, you can expect a quick processing time for your withdrawal requests. In most cases, it won’t exceed 24 hours and it can also be a lot faster.

However, the situation can be quite different at online casinos that we don’t endorse. In such cases, the processing time could extend up to 72 hours or potentially even longer. Therefore, it’s crucial to choose a reputable casino that prioritises prompt processing of withdrawals.

This would ensure that you can access your funds without unnecessary delays. By selecting one of our recommended Neosurf casinos, you increase the likelihood of enjoying a smooth and efficient withdrawal experience.

The transaction time of a payment processor can also differ based on the chosen banking method for withdrawal. Traditional bank transfers typically take longer, ranging from 1 to 5 bank days to complete a transaction once the funds are sent by the casino.

In contrast, e-Wallets such as Skrill and Neteller, or Instant Banking with Trustly or similar avenues can help you cash out without any transaction time at all.

Speeding Up Neosurf Withdrawals: The Tips and Tricks to Use

Speeding up withdrawals on online casinos in the UK is easier said than done; Neosurf casinos are no exception. It is a challenging task to try and accelerate the processing of your withdrawal request sent to them.

Nonetheless, we have valuable insider tips that will help you get your funds processed and delivered to you as swiftly as possible. Read on.

Verify Your Casino Account Through KYC Well in Advance

The process of KYC involves providing the casino with your identification and proof of address, which they normally require to process your cashouts.

By completing this verification promptly, you can prevent any potential withdrawal delays. Note that with Neosurfs withdrawals being unavailable, the banking method you choose to withdraw with must also undergo verification.

Don’t Hesitate to Contact Customer Support

If you need assistance in expediting your withdrawals, try reaching out to the Neosurf casino’s customer support team and find out if they can offer any help.

While regular players may not experience faster withdrawals, VIP players often receive additional support and priority. Customer support is generally more than happy to assist you if you have a good reputation as a trusted player.

Establish a Positive Reputation as a Valued Player

Being a trusted and valued player at a casino is similar to having a VIP pass at a club – it can grant you faster access. Players with VIP status usually receive priority for withdrawals. However, responsible gambling is essential. So, play with only that amount of funds which you can afford to lose. Depositing more just to receive a VIP status is not a good idea.

Ensure That You Have Fulfilled All the Terms and Conditions

Our fourth and most valuable tip would be this: make sure you’ve met all terms and conditions set by the casino. This is particularly important if you have claimed a bonus offer, as bonuses often come with wagering requirements. These requirements must be fulfilled before the bonus funds can be withdrawn as cash.

Withdrawal and Deposit Limits at Casinos: What Is the Minimum and Maximum With Neosurf?

The Neosurf prepaid system does not have any specific minimum or maximum withdrawal limits since it is not designed for withdrawing funds in the first place.

However, when it comes to making deposits using Neosurf vouchers, the minimum and maximum limits can range from £10 to £5,000 or more, depending on the casinos in question rather than the payment processor.

To get a clear idea of the deposit limits at our recommended Neosurf UK casinos, refer to the table provided below.

CasinoMinimum Neosurf DepositMaximum Neosurf Deposit
Conquer Casino£15£5,000 (per request)
BritainBet£15£5,000 (per request)

As we haven’t come across any Neosurf UK casino that allows cashing out with the myNeosurf e-wallet, we cannot say for sure what the withdrawal limits would be with it.

However, if you are adding funds to your myNeosurf e-wallet, know that unverified basic accounts will have the following maximum limits as set by the payment processor:

  • Credit card – £200 per 24 hours or 30 days
  • Neosurf voucher – £400 per 24 hours or 30 days
  • Bank transfer – £800 per 24 hours or 30 days
  • Merchant payout – £200 per 24 hours or 30 days

These limits are irrespective of the limits put in place by the casino. By verifying your identity, you can upgrade your myNeosurf account to premium status and enjoy higher max limits as follows:

  • Credit card – £800 per 24 hours or 30 days
  • Neosurf voucher – £800 per 24 hours or 30 days
  • Bank transfer – £2600 per 24 hours or 30 days
  • Merchant payout – £800 per 24 hours or 30 days

What Are the Transaction Fees for Using Neosurf?

Using Neosurf vouchers for deposits at UK casino sites is generally free of charge. Transactions made through this payment processor do not incur any additional costs.

It is extremely rare to encounter casino sites that impose administrative fees on deposits made with Neosurf. In fact, this is never the case with the Neosurf casinos recommended on our site.

However, it’s important to note that a fee might be applicable in specific circumstances, particularly when depositing with Neosurf in a foreign currency. In such cases, a currency exchange fee will be imposed.

Also, depositing money to your myNeosurf e-wallet is generally fee-free until you decide to use a Neosurf voucher. In this case, a fee (usually 4.5%) may be applicable. Similarly, withdrawing money from your myNeosurf e-wallet is free of charge until you do it via bank transfer. In this case, the fee would be 1.5%.

The Safety of Neosurf: How Protected Are You When Depositing to Casino Sites?

Neosurf prioritises the safety and security of its users, implementing measures to protect their information and transactions. Here’s an overview of the safety features and precautions associated with this banking method.


Neosurf offers a level of anonymity for users since it doesn’t require registration or personal banking information or debit card details during transactions. This lowers the risk of your sensitive data being compromised.

Prepaid Vouchers

The payment processor operates through prepaid vouchers that contain a unique 10-digit PIN code. This eliminates the need to share financial details with the online casino, reducing the risk of fraud or identity theft.

Moreover, financial exposure is limited to the value of the purchased voucher, which adds an extra layer of protection as it prevents unauthorised charges or excessive spending.


Neosurf employs industry-standard encryption protocols using a 128-bit security system to safeguard your data and ensure secure transmission of information during transactions. This helps protect against unauthorised access to your personal and financial details.

Fraud Protection

Neosurf abides by a strict anti-money laundering and privacy policy. The payment processor implements various measures including advanced algorithms and monitoring systems to detect suspicious activities and prevent fraudulent transactions, thereby helping safeguard your funds.

Please note that while Neosurf takes significant measures to protect you, it’s important for you to exercise caution on your end as well. You should keep your voucher PIN codes confidential, use Neosurf only on trusted casinos, and be wary of phishing attempts or fraudulent schemes.

Also, keep in mind that the myNeosurf e-wallet does not offer any extra layer of protection to ensure the security of your account. This includes the lack of a two-factor authentication method that goes beyond just your username and password and is common in most e-wallets of modern times.

How to Use Neosurf / myNeosurf at UK Online Casinos: Depositing and Withdrawing

You can deposit at a UKGC-licensed fast payout casino using Neosurf / myNeosurf in these 8 easy steps:

  1. Buy a Neosurf voucher offline from a local reseller or online from the official Neosurf site or add funds to your myNeosurf wallet.
  2. Sign up with a casino that supports Neosurf for deposits.
  3. Complete the casino’s verification process (electronically and/or manually).
  4. Head to the deposits page on the casino.
  5. Pick Neosurf as your banking method of choice.
  6. Enter the amount (within specified limits) that you want to deposit.
  7. Enter the 10-digit voucher code or log in to your e-wallet and confirm the transaction.
  8. Wait for the funds to get deducted from your voucher or wallet balance and show up on your casino account.

As we know by now, Neosurf vouchers are not available for withdrawals from quick payout online casinos in the UK. You would have to use an alternative method such as a bank wire transfer or e-wallets such as Skrill, Neteller, or PayPal or Instant Banking with avenues such as Trustly.

Under such circumstances, the withdrawal process would work in the following 6 steps:

  1. Head to the Withdrawal page of the Neosurf casino in question.
  2. Select an alternative withdrawal method.
  3. Enter the amount you wish to cash out.
  4. Follow the process specified by the withdrawal method.
  5. Wait for the casino to process your withdrawal request (additional verification of banking method might be required).
  6. Receive the funds either in your bank account or e-wallet (depending on the withdrawal method selected).

However, if myNeosurf is available as a withdrawal method, the process of cashing out would be as follows:

  1. Go to the Withdrawal page of the Neosurf casino.
  2. Select myNeosurf as your withdrawal method.
  3. Enter the amount you wish to cash out.
  4. Confirm the withdrawal request.
  5. Wait for the casino to process your withdrawal request.
  6. Receive the funds in your myNeosurf wallet.

Once the funds hit your wallet, you can transfer them to your bank account by linking it to your myNeosurf account and requesting a withdrawal. As already mentioned, this would attract a fee of 1.5%.

Do We Recommend Using Neosurf at Casino Sites?

The prepaid voucher system of Neosurf offers a secure and efficient way to make instant deposits at casinos. However, it is primarily designed for funding your account and does not support withdrawals, which may limit its overall appeal.

To cash out, you’ll almost always need an alternative banking method supported by the casino, which can be inconvenient, especially for your first withdrawal. Additionally, most fast withdrawal casinos will require extra KYC checks to verify the banking method you cash out with.

On the brighter side, choosing your own withdrawal method can be an advantage, giving you more freedom than other methods that typically require you to withdraw using the same method you used to deposit.

However, a big downside with Neosurf is the limited freedom of choosing a fast payout online casino to play at. The method is rarely supported by UK casino sites which means that you might have to settle with an inferior one if you insist on depositing with Neosurf.

Because of this, we rather recommend you to use PaySafeCard, which also offers prepaid vouchers. While PaySafeCard’s functionality is basically the same as Neosurf, this is a much more commonly supported payment method at casinos.

About Neosurf

Established in France in 2004 by Nicolas Saubie, Neosurf is a local payment solution that allows individuals to make online purchases without using traditional banking methods or disclosing personal financial information.

This French payment processor company is privately owned by Safe-Voucher Ltd in the UK and provides a secure and convenient alternative for those who prefer not to use debit cards or bank accounts for online transactions.

Prepaid Vouchers

Neosurf prepaid vouchers are available for purchase at various retail locations, such as convenience stores, gas stations, and kiosks, as well as online through the Neosurf website. The vouchers come with a unique 10-digit PIN code that can be used to make payments online.

To use a Neosurf voucher, you simply select it as a payment option during checkout on a supported website (in this case, a casino) and enter the 10-digit PIN code. The voucher’s value is then deducted from the total amount. Any remaining balance can be used for future transactions or checked online.

Neosurf is accepted by numerous online merchants across various industries, including gaming, entertainment, e-commerce, and more. It offers a convenient and secure method for making online payments while preserving user privacy and reducing the risk of fraud or identity theft.

However, as previously mentioned, Neosurf vouchers are rarely supported at UK online casinos with fast withdrawals compared to similar services such as PaySafeCard. This is a downside that makes the latter a much more valid option for British gamblers.


myNeosurf, also known as myNeosurf Wallet, is an online e-wallet service provided by Neosurf. It allows users to create an account and manage their Neosurf transactions and funds in a centralised digital wallet.

With myNeosurf, you can store multiple Neosurf vouchers, track their balances, upload funds to it from those vouchers, and make payments conveniently with a unique PIN code. The service provides a secure and user-friendly platform for Neosurf users to manage their financial activities and enhance their overall online payment experience.

Currently, none of the UKGC-licensed casinos we recommend allows withdrawals through myNeosurf, despite the possibility it suggests. If any instances of such withdrawals arise, we will promptly update this information and provide a list of relevant casinos. So, watch this space.


What is a Neosurf casino in the UK?

A Neosurf casino in the UK is an online casino that accepts Neosurf as a payment method. Players can use Neosurf prepaid vouchers or the myNeosurf e-wallet to deposit securely. Withdrawals are possible via alternative banking methods or myNeoSurf e-wallet. Overall, the payment method offers conveniences absent in traditional banking.

How does a Neosurf voucher work at online casinos in the UK?

This is how a Neosurf voucher works at online casinos in the UK: Purchase the voucher, select Neosurf on the deposit page, enter the 10-digit PIN code, add funds, and start playing. Note: Neosurf vouchers are for deposits only. Withdrawals would require using alternative methods or the myNeosurf wallet.

Is Neosurf a credit card?

No, Neosurf is not a credit card. It is an e-Wallet and prepaid voucher system that enables secure online purchases without the need for a bank account or banking card. Users can simply buy vouchers in various stores offline for a certain amount and use the funds to make online transactions.

Can I buy Neosurf vouchers online?

Yes, you can purchase Neosurf vouchers online through the official Neosurf website or authorised online resellers.

Are Neosurf vouchers safe?

Yes, Neosurf vouchers are considered safe. They are a secure and anonymous way to make online payments without sharing personal financial information. The prepaid nature of the cards also helps in preventing unauthorised transactions as well as uncontrolled spending.

When does a Neosurf voucher expire?

A Neosurf voucher is typically valid for 12 months from the date of purchase or 6 months from the last use. After this window is over, a monthly inactivity fee is deducted from your balance. Please note that there is no expiry date on the voucher code.

Is it possible to get the money back from your Neosurf voucher?

You can recover the money in your Neosurf voucher. For this, you need to create a myNeosurf account on the Neosurf website. Log into this account and select ‘deposit’ to add the funds in your voucher to the e-wallet. Then select ‘withdrawal’ to transfer the money to your bank account.

Are there any fees associated with using Neosurf at online casinos in the UK?

In general, using Neosurf vouchers at online casinos in the UK incurs no fee. However, it is best to check with the online casino in question as some operators might levy a fee for the same.

What should I do if my Neosurf voucher is declined at an online casino?

If your Neosurf voucher is declined at an online casino, check the accuracy of the code you entered and then the expiry date of the voucher. If the issue still persists, contact the payment processor for assistance. Inform the casino as well to investigate any potential issue on their end.

Which is the best alternative to using Neosurf at UK casinos?

Instant banking is the top alternative to Neosurf at UK casinos. With it, you can carry out safe and speedy deposits and withdrawals. It won’t be an exaggeration to call it one of the fastest casino banking methods online.

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